Revenue Operations Head - Mexico City (Hybrid)

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We're looking for a Head of Revenue Operations to serve as the strategic architect of Clara’s revenue engine. This is a high-impact leadership role designed for a systems thinker who can align our entire go-to-market (GTM) motion. You will be responsible for building the operational foundation that allows Sales, Marketing, and Customer Success to scale efficiently, ensuring that every dollar of investment translates into sustainable growth. Your primary responsibilities will include: Strategic GTM Leadership: Act as a strategic partner to commercial leaders to design and execute the GTM roadmap. You will translate long-term business goals into actionable operational workstreams, ensuring alignment across the entire customer lifecycle. Advanced Data BI Architecture: Ownership of the end-to-end revenue data strategy. You will develop sophisticated modeling for TPV (Total Payment Volume), ARR, and Net Revenue Retention (NRR) to provide leadership with actionable insights and defensible forecasts. Full-Funnel Process Optimization: Architect and continuously refine the "Clara Operating System." This involves mapping the buyer’s journey to identify bottlenecks, automating manual handoffs between teams, and standardizing global processes for multi-market scalability. Revenue Tech Stack Management: Lead the strategy for our commercial technology. You will oversee the administration and integration of Hubspot , ensuring it talks seamlessly to our data warehouse and communication tools like Slack and Google Drive , while evaluating new tools (build vs. buy) through a strict ROI lens. Strategic Planning Incentives: Lead complex territory mapping and quota-setting exercises. You will design and manage performance-based compensation frameworks that incentivize the right behaviors—focusing on high-quality acquisition and long-term account expansion. Commercial Enablement Performance: Build the infrastructure for high performance. This includes creating data-driven playbooks, optimizing the tech-enabled onboarding process for new reps, and developing "early warning systems" to manage churn and expansion opportunities. AI Automation Fluency: Build and scale automated workflows (lead scoring, forecasting, churn alerts) using AI as a core lever for operational efficiency. Who you are “We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.” Must haves 8+ years of experience in Revenue Operations, Sales Operations, or related commercial operations roles. 3+ years in a senior leadership or director-level role with holistic ownership across Marketing, Sales, and Success. Deep expertise in Hubspot, including complex workflow automation and data architecture. Proven experience building and scaling GTM processes in high ... (truncated, view full listing at source)