Service Manager, E-invoicing

We are looking for an experienced and motivated Service Manager with technical understanding and interest in digitalization. We are looking for you who wants to work with IT integration projects that lead to a higher level of digitalization and automation of financial processes in a global environment. Are you a humble and unpretentious team player with excellent people skills and a solution-oriented mindset? Do you have experience working with international clients and running IT projects? Do you have previous experience of working with integration and/or ERP projects as SaaS? If you are eager to learn and thrive in a high-paced, vibrant, and global working environment, apply below! About the Role In this opportunity as a Service Manager, you will: The Service Manager role at Pagero is highly variable and includes diverse responsibilities. You will work together with Pageros strategic customers in different phases of the life cycle. The Service Manager is the cohesive link in ongoing project between sales, customers and the project team and has great opportunities to influence and make decisions. As a Service Manager you are also responsible for ensuring that the customer’s interest is taken care of throughout the customer journey. You’re the customer’s natural partner. You understand and get familiarized with the customer’s core business and will guide your customers to the best solution in the Pagero platform acting as the expert on Pagero Services. Leading large and/or complex engagement/projects. Success planning and strategy to reach agreed objectives. Status reporting. Project Management in general Project planning and steering toward milestones. Resource allocation for projects. Guiding the customer to best practice solutions. Proactively developing the customers use of the Pagero services. Business Analysis of new markets, countries, or services. Presales guidance for assigned customers. Leading Workshops with customers. Internal improvement initiatives About You You're a strong fit for the role of Service Manager if your background includes: You have experience in leading project teams or working as a Success/Service Manager You have a commercial vein and enjoy working side by side with the company’s sales representatives. You can communicate with both a technical and non-technical receiver. You have at least 3 years’ experience of project management within the IT sector. You have experience from integration projects. You have an Academic degree with a focus on IT or Information System or similar work experience. You are a customer focused team player. You have a technical understanding and the ability to act as a knowledge advisor. You have very good understanding of the flows of data and information. Desired Qualifications Knowledge of Order to Cash (OTC) and/or Purchase to Pay (P2P) processes. Education in Project Management - certification is a bonus. Sense of responsibility and accountability. Additional language skills is a bonus. Experience working on international projects and/or as a consultant in customer implementation projects. #LI-D2E What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-worl ... (truncated, view full listing at source)