Engagement Strategy Specialist

Thomson Reuters
RemotePosted 7 April 2026

Tech Stack

Job Description

Engagement Strategy Specialist The Engagement Strategy Specialist is a role which will drive the strategic execution of engagement programs that are known to positively impact candidate attraction, employee engagement and retention. The responsibilities of this role will focus on designing, implementing and evaluating sustainable programs that would support overall site objectives fostering an attractive and positive working environment, a sense of community, and promote the holistic wellbeing of our employees. About the Role Site Engagement Strategy: Formulate sitewide employee engagement & retention strategy, processes, and interventions to improve the overall engagement level across the organization through partnerships with the leadership teams, business units and other relevant stakeholders Review, analyze and assess engagement program utilization, employee feedback, market trends, ensuring cost-effectiveness of programs to be rolled out Manage and allocate budget efficiently across engagement channels (digital, events, community, partnerships, etc.) Support leadership decision-making through accurate budget forecasts and financial insights Employee Engagement Survey Administration and Action Planning: Manage the end to end implementation of the surveys per event rolled out Lead the action planning phase by collaborating with the leadership teams to define the sitewide action plans, and consolidate specific action plans Stakeholder Management: Serve as a trusted advisor and confidential thought partner to site leadership in improving employee engagement Responsible for End to end execution of Employee Engagement activities working in collaboration with other key departments Business Continuity Management Support the EHS & BCP in rolling out updated plans for OHS, BCP and other Site-related trainings, plans and implementations Collaborate with other support departments in implementing site-wide security policies and procedures, OHS standards and policies in compliance with all local rules and regulations To support the site management team for any administrative tasks and other ad hoc responsibilities that may be assigned in relation to providing overall site support Primarily coordinate with the onsite Local Incident Management Team in terms of providing support during disasters and other business-impacting events About You Must be a college graduate and a bachelor's degree holder Minimum of 2 years experience as an Engagement Specialist/Leader (preferably in a BPO setting) Must have experience hosting events in a professional setting Experience with end-to-end execution of employee engagement activities working in collaboration with other key departments Experience with leading various social media related communications and engagement activities, promoting TR brand #LI-DC1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Day ... (truncated, view full listing at source)
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