Senior Site Reliability Engineer

Senior Site Reliability Engineer, Service Management. Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! Your mission will be to build, operate and support scalable and reliable services that underpin Thomson Reuters’ products. About the Role The Senior Service Reliability Engineer (SRE) within TR Technology Service Management is responsible for owning the reliability, scalability, and operational excellence of critical enterprise platforms and shared capabilities. In this opportunity as a Senior Site Reliability Engineer , you will be responsible to: Design, implement, and operate reliable shared services platforms aligned to TR Technology standards, acting as the key point of escalation for any production‑related incidents. On-call Rotation: Participate in on-call/shift rotations (L2). Be a Professional SRE:  Own service reliability outcomes, including availability, performance, latency, and capacity; Implement  site reliability engineering and DevOps best practices.  Feed  non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, security) Apply advanced monitoring, alert correlation , and root cause analysis techniques (build and maintain monitoring & alerting for all aspects of infrastructure, micro-services and the platform) Act as Incident Commander for high-severity incidents when required: Troubleshoot and monitor until successful mitigation, communicate effectively,  postmortem  and implementation of the learnings. Apply AI/ML‑driven reliabilit y and operational practices, including experience with AI‑powered monitoring, anomaly detection, incident triage, and predictive system analysis. Collaborate with engineering and platform teams to integrate AI‑based automation into CI/CD, infrastructure management, and incident response workflows. Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices. About You You’re a fit for the role of Senior Site Reliability Engineer if your background includes: Bachelor’s degree in Computer Science or a related field, with 3 years of hands‑on DevOps/SRE and Cloud Engineering experience across AWS, Azure, or GCP, including UNIX/Linux expertise and production-grade cloud-native operations. Practical experience or familiarity with AI‑based automation in DevOps/SRE workflows (e.g., intelligent alerting, predictive scaling, automated remediation, AI‑assisted troubleshooting). Proven experience using container and orchestration technologies such as Docker, Kubernetes, and Istio service mesh. Strong working knowledge of cloud services including AWS (CloudFront, EKS, ECS, RDS, security controls), Azure (AKS, ACR, Entra ID, NSG), or equivalent GCP services. Experience with AI/ML‑powered observability and monitoring tools (e.g., AI-driven anomaly detection, log intelligence, automated incident correlation) and general observability platforms such as DataDog, ELK, Sumo Logic, CloudWatch, or Azure Monitor. Experience with scripting/programming (PowerShell, Bash), Version Control and CI/CD (Git, Azure DevOps, JFrog Artifactory), and Infrastructure as Code tools (Terraform, CloudFormation, ArgoCD, or similar). Ability to evaluate, adopt, and operationalize new AI/ML tools that enhance system stability, efficiency, or developer productivity; strong team player with a can‑do attitude. #LI-FP2 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and pr ... (truncated, view full listing at source)