Associate Technical Delivery Lead

Role Overview We are seeking an experienced Associate Technical Delivery Lead with a strong background in Salesforce and SaaS-based solutions. The ideal candidate will be responsible for managing end-to-end delivery of technical projects, ensuring alignment with business objectives, and driving successful implementation of Salesforce and related platforms such as Conga , CLM , and other SaaS tools. About The Role: As Associate Technical Delivery Lead, you will be responsible for: Project Delivery Management Lead and manage technical delivery of Salesforce and SaaS projects from initiation to deployment. Define project scope, timelines, and resource allocation. Ensure projects are delivered on time, within scope, and budget. Coordinate with cross-functional teams including developers, architects, QA, and business stakeholders. Maintain high-quality standards with minimal post-production issues. Technical Expertise Provide guidance on Salesforce platform capabilities, configuration, and integration. Understand and oversee implementation of Conga and contract lifecycle management tools. Collaborate with solution architects to design scalable and secure solutions. Stay updated on Salesforce and SaaS trends, certifications, and best practices. Stakeholder Management Act as the primary point of contact for business stakeholders and internal teams. Communicate project status, risks, and mitigation plans effectively. Maintain Stakeholder satisfaction-CSAT score. Governance & Compliance Ensure adherence to best practices, security standards, and compliance requirements. Maintain documentation for technical solutions and delivery processes. Manage Resources and cost utilization. About You: Bachelor’s degree in Computer Science, Information Technology, or related field. 10 years in IT delivery management with at least 5 years in Salesforce/SaaS projects. Hands-on understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Agentforce, etc.). Familiarity with Conga tools and contract lifecycle management processes. Basic understanding of Salesforce configuration, data model, and integration patterns. Knowledge of SaaS delivery models and cloud architecture. Strong leadership, communication, and stakeholder management skills. Ability to manage multiple projects and priorities in a fast-paced environment and motivated by complex technical and business challenges Salesforce certifications or  Conga & CLM Certifications or Delivery & Project Management Certifications are added advantage. Experience with Agile methodologies and tools (ADO, Jira, Confluence). Exposure to other SaaS platforms and integration tools. #LI-KP2 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellb ... (truncated, view full listing at source)