Senior Implementation Specialist

In this opportunity as Senior Implementation Specialist, you will be responsible for successfully implementing the software package and solutions for clients across geographies. This position is ideally suitable for a candidate with knowledge of Global Trade Management (GTM) as a domain that includes one or more of the following - Import/ Export Compliance, Supply Chain Compliance, Free Trade Agreement, Denied/Restricted Party screening, HTS classification. The ideal candidate would have worked in any industry (IT or non-IT) with knowledge of Global Trade. About the role: In this opportunity as Senior Implementation Specialist, you are a fit for this position if your background includes: Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients. Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation. Process Mapping: Translate client business processes and policies into our solutions. Cross-functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions. Implementation: Perform technical and functional tasks on medium to large projects. Testing: Prepare and execute test scripts and test cases. Problem-solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs. Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements. About You: You’re a fit for the role of Senior Implementation Specialist if your background includes : 3 to 6 years of relevant experience in global trade and implementation roles. Working knowledge of large IT systems (e.g., SAP, Oracle) is an advantage. Proficiency in Microsoft Office applications. Technical knowledge of SQL & XML; coding experience is welcome. Familiarity with TRs products or competitor products is an advantage. Strong consulting and client relationship management skills. Excellent written and verbal communication skills. Detail-oriented with strong planning, organization, and time management skills. Ability to work effectively in a globally distributed team environment. Demonstrated problem-solving, analytical, and presentation skills. Positive learning attitude and adaptability to changing environments. Knowledge of GTM (Global Trade Management). #LI-VGA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act ... (truncated, view full listing at source)