Project Manager - ONESOURCE & Pagero E-Invoicing

Project Manager - ONESOURCE & Pagero E-Invoicing Thomson Reuters is growing and we are seeking a Project Manager to lead ONESOURCE and Pagero e-invoicing implementation projects within our Professional Services team. In this role, you'll take full ownership of end-to-end customer implementations across a broad range of industries. You'll partner closely with Sales, Customer Success, Support, Product, and Engineering to deliver a seamless onboarding experience, drive strong delivery outcomes, and set customers up for long-term success. Managing multiple projects at once, you'll bring structure and momentum to execution—maintaining clear governance across scope, schedule, risk, resources, and commercial outcomes to ensure consistent, high-quality delivery. This role can be based in Sydney or Melbourne. About the Role In this opportunity as a Project Manager , you will: Manage multiple concurrent projects/program streams, balancing scope, timeline, budget, resourcing, delivery quality, and aligning staffing plans/capacity with delivery leadership. Own project planning and documentation, including integrated project plans, milestones, RAID logs, and weekly status reporting. Establish and run delivery governance, including weekly checkpoints, stakeholder communications, and executive steering committees as required. Proactively manage delivery risk and issue resolution by driving mitigation plans, tracking dependencies, and escalating appropriately to protect delivery outcomes. Lead scope, change, and commercial management—assessing and estimating change requests, securing approval, documenting changes, and billing when out of scope. Ensure delivery meets customer requirements and internal standards, including compliance expectations relevant to e-invoicing and tax/finance workflows. Act as the primary customer delivery lead and escalation point, building trusted relationships with stakeholders across Tax, Finance/AP, IT, Shared Services, and external partners, while driving continuous improvement through playbooks/templates/process standardization and a strong focus on customer satisfaction and implementation quality metrics. About You You’re a fit for the role of Project Manager if you have the following required qualifications: 8 years of project management experience delivering complex B2B software, SaaS, or enterprise technology implementations. Demonstrated success and track record leading end-to-end implementation projects with multiple workstreams and stakeholders. Strong experience with risk management, issue resolution, dependency management, and executive-level escalation. Proven ability to manage scope, schedule, and budget, including change control and commercial outcomes. Excellent communication skills (written and verbal), with strong facilitation and stakeholder management ability. High attention to detail with the ability to think strategically and execute tactically. Additional preferred qualifications include: Experience delivering implementations for tax, finance, compliance, AP/AR automation, e-invoicing, or adjacent regulated enterprise solutions. Hands-on exposure to ONESOURCE implementations and/or tax technology programs. Hands-on exposure to Pagero and/or e-invoicing compliance initiatives (multi-country rollout experience is a strong plus). Experience working with enterprise customers and coordinating with customer IT, security, and integration teams. PMP, PRINCE2, Agile/Scrum certification, or equivalent practical experience. #LI-LK1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving bac ... (truncated, view full listing at source)