Director, Segment Communications

This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization. Director, Segment Communications Our purpose at Thomson Reuters, is to Inform the Way forward. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our people, products and customers turn this purpose into action every day and create meaningful positive impact on communities around the world. We seek a seasoned, agile, and forward-thinking communications professional to elevate our segment / commercial communications. As the single point of contact for segment leaders, you will develop and deliver a coherent and compelling strategy across internal and external communications. You will articulate segment achievements and business strategies, enhancing our brand’s market standing and colleague engagement across new and existing channels and audiences. In this strategic role, you must collaborate effectively with strategy, marketing, product, engineering, and HR teams to drive unified, impactful messaging. As a single point of contact for communications with segment leaders, your advanced relationship management skills will build trust and commitment from stakeholders. Regular media engagements are integral to this high-visibility role. You will manage relationships with business and technology journalists, including Reuters, and leverage an established network of media contacts in the technology sector to make an immediate impact. The ideal candidate will navigate complex challenges and articulate clear, engaging solutions. Experience in commercial, executive, or business segment communications within the technology sector is essential, with a preference for familiarity with publicly listed companies. Experience working technology company within a highly matrixed environment, and closely with senior executives is crucial. About the Role In this opportunity as Director, Segment Communications, you will: Acting as single point of contact you will lead our internal and external communications strategy for our Corporates business segment. As a strategic part of the segment leadership team, you will engage directly with the segment president on major business moments, announcements and thought leadership opportunities. Function as a trusted advisor to senior executives, offering high-level strategic counsel on all matters related to communications including messaging, cadence and media handling For external communications (50% of role), develop and execute a communications strategy and best practices including organizing speaking opportunities, developing a dedicated and bespoke media engagement strategy, social media strategy, developing messaging and speaker notes, and proactively securing strategic media coverage. For internal communications (50% of role), develop a communications strategy and processes for communicating both to segment colleagues and out to the enterprise. Support for this will be provided by dotted line / matrix model from an internal communications partner. Deliver a program of market leading customer storytelling opportunities sharing customer impact stories, testimonials and wins across our internal and external channels for all audiences. Partner with various teams to understand product moments (major and minor) and weave these stories into segment narratives to support the commercial success of the business. Keep a finger on the pulse of industry trends, competitor moves, and regulatory shifts to offer timely advice and adjustments to the segment communications strategy. Support the segment and communications team in crisis communications, being part of a roster of cover (including out of hours) that includes incidents that hold reputational risk for the business. About You You're ... (truncated, view full listing at source)