Software Engineer Intern

About the Role Join the GST Browser engineering team to strengthen our observability and monitoring capabilities. In this internship, you will help build and enhance Datadog dashboards, monitors, and alerts  that improve visibility into API performance, service health, and customer experience. You’ll collaborate with engineers, QA, and product partners to ensure GST Browser is reliable, scalable, and easy to operate. What You’ll Do • Build and maintain Datadog dashboards for latency, errors, throughput, and key API metrics. • Partner with engineers to improve log, metric, and trace instrumentation  and support standardized observability practices. • Configure alerts, SLO indicators , and runbook‑ready monitors for GST Browser services. • Analyze telemetry to provide insights on API usage and effectiveness , complementing product analytics needs. • Document dashboards, alert logic, and best practices for future contributors. About You • Currently pursuing a degree in Computer Science, Software Engineering, IT, or related field. • Basic understanding of REST APIs, logs/metrics, and performance concepts. • Familiarity with any programming language (C#, Java, JavaScript, Python). • Interest in observability, APM tools, dashboards, and data‑driven engineering. • Curiosity, attention to detail, and eagerness to learn. Nice to Have • Exposure to Datadog or similar tools (Grafana, New Relic, Prometheus). • Experience with Git, basic scripting, or test automation frameworks. Impact Your work will directly improve the reliability and monitoring maturity  of GST Browser—helping engineering teams detect issues faster, deliver better experiences, and make data‑driven decisions. #LI-LB1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick a ... (truncated, view full listing at source)