Principal Product Manager - Agentic Case Remediation

The Role We are hiring a Principal Product Manager to own the Agentic Case Remediation product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery. The product opportunity is specific and commercially significant. Compliance operations centres process enormous volumes of alerts, the vast majority of which are false positives. The centres are expensive, hard to staff, and their output is difficult to predict or scale. Through agentic remediation, 75-95% of false positives can be automatically resolved, dramatically reducing operational cost while making throughput more predictable and consistent. This product already exists and is rolling out. It was originally built as add-on capability, proved its value quickly, and has become a successful product in its own right. The role exists because success demands dedicated senior product ownership: a PPM who can take a proven product through its next phase of growth, deepen its capabilities, and drive commercial adoption at scale. ComplyAdvantage already has transaction monitoring, screening and risk intelligence products generating the alerts and cases that feed remediation. The agentic product sits on top of that existing infrastructure. Your job is to define where the autonomous resolution boundary moves next, build the capabilities that extend it, and demonstrate measurable ROI to buyers who care about operational cost, throughput and quality. You will work within a dedicated squad alongside an engineering manager and engineers with AI/ML expertise. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the compliance context and the commercial logic. Your engineering counterpart owns architecture, model selection and implementation. You work as peers, but in Risk Apps the PPM sets the product specification. You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant investment, and you are expected to frame your product decisions as returns on that investment. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit. What You Will Do Own agentic remediation as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. The market for compliance operations automation is large and the pain is acute: buyers are spending heavily on manual alert processing that is overwhelmingly false positives. The commercial logic of this product is proven. Your job is to deepen its capabilities and drive adoption at scale. Build for the buyer. The buyer is a COO, CFO or Head of Operations looking at a compliance cost centre and asking how to make it more efficient and more predictable. The value proposition is operational transformation: replacing manual, repetitive case handling with autonomous resolution that is faster, more consistent and significantly cheaper. Your product thinking must start from that commercial reality: what does the buyer need to see to trust an autonomous system with decisions currently made by people? What is the unit economics argument? How do you demonstrate ROI in terms the CFO cares about? Solve the trust problem. The barrier to wider adoption is not technology; it is trust. Buyers need confidence that an autonomous system will make decisions at least as good as their current processes, with a complete audit trail and clear accountability. You need to desig ... (truncated, view full listing at source)