Product Manager - Transaction Services

The Role We are hiring a Product Manager to work within our Enabling Services group, which is responsible for the shared application capabilities that serve multiple products across ComplyAdvantage's platform. Enabling Services are application functions that are not standalone products but are essential to how those products work: case management, regulatory reporting and transaction processing services. These capabilities are used across multiple product areas and have a direct impact on the end-user experience. The work sits at the intersection of multiple product teams, which makes it both commercially important and organisationally complex. The Enabling Services group sits within the Platform Enabling Services tribe. You will work within a dedicated squad alongside an engineering manager and a team of engineers. The Product Manager and Engineering Manager work as peers: you own the product context, the EM owns the technical context. You operate within a framework set by the Product Director, who provides the strategic guidance and prioritisation decisions that shape your work. We work in six-week blocks with a structured document flow from Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. If you are looking for a role where the planning process is clear and the expectations are explicit, this is a good environment to develop in. What You Will Do Provide research, analysis and requirements within your squad's domain. You are responsible for requirements specification, stakeholder communication and documentation within a framework set by the Product Director. Your work ensures the squad has clear direction on what to build and for whom. Write clear product requirements. Working from PRDs, you will draft product requirements and refine them jointly with your EM. You sign off on product accuracy; the EM signs off on technical completeness. You need enough understanding of application architecture and service design to write requirements that engineers can build from and to have useful conversations about feasibility. Manage competing inputs from multiple product teams. Enabling Services capabilities serve multiple product areas, each with their own priorities. You will handle incoming requirements at the working level, assessing them, clarifying ambiguities with the requesting teams, and flagging conflicts to the Product Director for resolution. Understanding why different teams want different things, and being able to articulate the trade-offs clearly, is an important part of this role. Understand the end-user impact. Unlike pure platform work, Enabling Services directly affects what customers see and use. Case management workflows, reporting interfaces, transaction processing: these are visible to compliance teams. You need to think about user outcomes, not just technical requirements. Liaise with engineering during execution. Ensure your EM has enough lead time and context to make sound technical decisions. Surface changes and risks early. Maintain communication about what is coming, what is blocked and what has changed. Use AI in your own work. We expect Product Managers to use AI-assisted workflows for research synthesis, requirements drafting and documentation. This is how we work, not something we aspire to. What We Are Looking For Essential: 2+ years in product management, with exposure to shared services, horizontal capabilities, or application products used by multiple teams or customer segments Enough understanding of application architecture, APIs and service design to write requirements that engineering can work from and to engage in technical conversations productively Strong analytical skills: comfortable with data, can synthesise requirements from multiple sources Comfortable working within a structured product organisation where strategic direction is set above you. You are not expected to set strategy; you are expected to execute well wit ... (truncated, view full listing at source)