Accessibility Specialist

Job Description: The Accessibility Specialist ensures Pluralsight's platform is genuinely usable by learners with disabilities. Working across Product, Design, and Engineering, this role serves as the day-to-day accessibility practitioner and internal expert — directly owning accessibility review within design and engineering workflows, delivering training, and managing the company's ACR/VPAT process in partnership with our third-party accessibility vendor (Level Access). This person partners with directors of Product and Design to support customer-facing accessibility needs, equipping leadership with the expertise and materials needed to represent Pluralsight's accessibility posture to enterprise customers, Legal, and Customer Success. This is a hands-on practitioner role embedded in a cross-functional program, not a solo strategy function. Pluralsight welcomes and encourages applications from people with disabilities. Lived experience with disability is a valued perspective in this role. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you’ll do: Accessibility Review — Design and Engineering Own accessibility review of design annotations and engineering work — catching WCAG issues early in the development cycle, writing remediation acceptance criteria, participating in sprint ceremonies, and verifying fixes before closure Advise on component-level accessibility patterns in partnership with the Pando design system team, ensuring accessible patterns are built in rather than bolted on Helpdesk, Customer Support, and Scalable Workflows Serve as the internal accessibility subject matter expert — triaging inbound questions, routing issues to the right owner, and equipping directors of Product and Design with materials and talking points for enterprise customer conversations, RFP responses, and VPAT inquiries Build scalable workflows — FAQs, routing guides, documented response patterns — that enable non-specialists to handle routine accessibility questions independently, reducing reliance on individual expertise over time Training and Upskilling Plan and deliver accessibility training for the Product Design org — building awareness of WCAG requirements, running team training sessions using Level Access resources, and partnering with Pluralsight's AI Workflows PM to help teams embed accessibility into AI-assisted workflows Build and maintain accessibility resources in Confluence that teams can reference independently, with potential to expand training programs to Engineering and Product teams over time Remediation Management Partner with engineering leads and Level Access to plan and coordinate quarterly accessibility remediation sprints, driving engineering ownership of ticket tracking and backlog hygiene in JIRA ACR/VPAT Management Serve as the day-to-day liaison with Level Access on VPAT/ACR delivery, scoping, and versioning; maintain a current ACR and ensure internal stakeholders understand its scope and limitations Regulatory Monitoring Stay current on WCAG updates and accessibility regulations (ADA Title III, Section 508, European Accessibility Act) and surface material changes to directors of Product, Design, Legal, and Customer Success Experience you’ll bring: IAAP certification (CPACC, WAS, or CPWA) or actively pursuing Experience managing or contributing to VPAT/ACR creation and maintenance Experience working with a design system or component library with accessibility requirements Experience using the Level Access platform Prior experienc ... (truncated, view full listing at source)