Director of Engineering - Platform Services

About the Role We’re looking for a Director of Engineering, Platform Services to lead the teams that power Storable’s cross-product platform: SSO identity, access control, e-signature, and related shared services used by products across our ecosystem. In this role, you’ll own the strategy, execution, and operational excellence of core identity, authentication/authorization, and access services that sit at the center of our platform. You’ll lead multiple engineering teams (US and offshore), partner closely with Product, Architecture, and Security, and ensure our shared services are secure, reliable, and easy to integrate for other Storable product teams like Edge, SiteLink, Easy, CRM, Websites, and Marketplace. What You’ll Do Strategy Ownership Own the engineering strategy and roadmap for platform services including SSO/identity, access control, and e-signature, and common services used by the Storage vertical, aligned to company and product goals. Define and drive a platform-first approach: build shared capabilities once and scale them across products and verticals. Partner with Product, Architecture, and Security to define long-term IAM, permissions, and access control strategy, including federation, MFA, and delegated/organizational access. Delivery Execution Lead multiple teams to deliver high-impact initiatives such as: Portal/SSO adoption and federation across products. Migration of FMS systems onto the Access Control platform service. Expansion and hardening of Storable eSign across surfaces. Establish clear execution plans, milestones, and success metrics; ensure teams hit commitments while managing risk and trade-offs. Collaborate closely with product engineering teams to design integration patterns, migration plans, and rollout strategies that minimize customer disruption. Engineering Excellence Operations Own the operational health of platform services (availability, performance, incident response, SLAs). Drive secure-by-default engineering practices for identity, authentication, authorization, and sensitive workflows (e.g., payments-adjacent, PCI-impacted, SOC2 expectations). Raise the bar on reliability, observability, and resilience, including on-call practices, runbooks, and post-incident learning. Partner with Security to evaluate and mitigate platform risks, including abuse, privilege escalation, and integration misuse. People Leadership Lead, develop, and retain a high-performing group of engineering managers and senior ICs, including career growth, coaching, and performance management. Build a healthy, inclusive team culture that values accountability, psychological safety, and continuous improvement. Shape hiring plans and partner with Talent/HR to recruit exceptional engineering talent in both US and international locations. Cross-Functional Leadership Act as the primary engineering counterpart for Product and PMO on platform services. Represent Platform in architecture reviews, quarterly planning, and portfolio trade-off discussions, clearly articulating impact, risk, and dependencies. Communicate status, risks, and decisions to executive stakeholders in a clear, concise, and data-informed way. What We’re Looking For Required Experience 10+ years of software engineering experience, with 5+ years in engineering leadership (managing managers and/or multiple teams). Proven track record owning platform or shared services in a multi-product B2B SaaS environment (e.g., identity/SSO, permissions, access control, security-sensitive services). Deep familiarity with: Authentication identity: SSO, OAuth/OIDC/SAML, MFA, IdP integrations, session management. Authorization permissions: role- and attribute-based access control, delegated/organizational access models, cross-application entitlements. Operating high-availability services in production (99.9%+ uptime, incident management, observability). Demonstrated success leading complex, cross-team migrations or platformization efforts ... (truncated, view full listing at source)