Web Agency Specialist (Permanent Work from home)

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Web Agency Specialist (Permanent Work from home) to join our team in Manila. As a member of the Web Agency team, you will build and maintain ecommerce websites on Lightspeed’s Ecom platform (E-Series). This includes creating storefronts from templates, configuring core settings, preparing product catalogs, and supporting ongoing website updates and escalations. You will collaborate with North American customers and internal teams to deliver ecommerce sites that are user-friendly, conversion-ready, and aligned with business goals. What you’ll be doing: *]:pointer-events-auto scroll-mt-(--header-height)" data-turn-id="3bb14d73-169e-4451-9da3-6d7437c22d61" data-testid="conversation-turn-299" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-68ba4e2b-e72c-832a-a7ca-d54dac945e73-4" data-testid="conversation-turn-300" data-scroll-anchor="true" data-turn="assistant"> Build and launch ecommerce websites on E-Series using templates, including page creation, store configuration, and basic SEO setup. Support product catalog readiness, including setup, organization, and merchandising fundamentals to ensure strong ecommerce performance. Perform QA across desktop and mobile to ensure a smooth customer experience from navigation through to checkout. Provide ongoing website support via ticketing systems, troubleshooting issues and escalating when needed. Communicate clearly with customers and internal stakeholders, ensuring timely updates and resolution of issues. And a little bit of… Coordinating with cross-functional teams in various stages of the build and support pipeline. What you need to bring: We're looking for a candidate who has experience with the following: ​​Proven experience building ecommerce websites on at least one major platform such as Shopify, WooCommerce, BigCommerce, or similar. Previous experience configuring ecommerce fundamentals including navigation, collections/categories, product pages, and store policies. Comfortable with basic web concepts such as HTML/CSS and how themes/templates work. Familiar with website analytics basics and readiness concepts (Google Analytics and Search Console or equivalent). Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic! What’s in it for you? Come live the Lightspeed experience... Ability to do your job in a permanent work from home environment; Genuine career opportunities in a company that’s creating new jobs everyday; Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy and healthy: Market-leading salary package Permanent work from home setup Coworking space available, if needed We follow the PH holidays! Benefits you can enjoy from day one: HMO for you and your 2 dependents (Maxicare) 15 Vacation leaves 10 Sick leaves Government Mandated Benefits Food Allowance of 1000PHP per month Work from Home Allowance of 1000PHP per month Health and wellness benefit of 7500PHP per year Free LinkedIn Learning License Free access to Mental Health support and coaching services Opportunity to grow your career in a company that values internal mobility Exciting online and ... (truncated, view full listing at source)