Agile Delivery Lead (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: An Agile Delivery Lead provides support to leadership and Agile teams as well as project management of various major initiatives. You’ll work closely with the Falcon Complete leadership team to manage their agile process, oversee project progress and timelines, and help the Agile teams prioritize and track requests amongst each other and across multiple business units. What You'll Do: Schedule and chair Falcon Complete Agile ceremonies: stand ups, backlog grooming, retrospectives. Ensure demos and training to end users are performed, especially for impactful changes to end user’s processes and workflows. Create and report on team and project metrics. Triage new tickets submitted to the backlog, prioritize, and assign them. Maintain a prioritized backlog for the teams and structure according to quarterly objectives. Remove blockers for the Agile and project teams (e.g., create tickets for access, obtain timely status updates, etc.). Work with the teams to measure progress and meet objectives. Support Falcon Complete in our Agile maturity journey and drive process improvements. Partner with cross-functional teams and advocate for the Agile and project teams. Create well written user-centered notifications for technical and business audiences and communicate updates timely (e.g. announcements, project updates, process documentation). Own and drive projects independently while sharing your work frequently. Work at both a detailed level and a strategic level. Administration of Jira workflows and automation within the Falcon Complete Jira Projects. Performs other job-related duties as assigned. What You’ll Need: 5 years’ experience working as a Program or Project Manager Must be a U.S. citizen This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements Advanced Knowledge of Atlassian tools – JIRA / Wiki Experience exploring a customer’s problem space and addressing their needs through documentation Exceptional audience analysis, written and verbal communication, and problem solving Demonstrated ability to make complex subjects easy to comprehend Passion for seizing opportunities for improvement at every turn Strong grasp of user experience fundamentals Bonus Points: Knowledge of and experience with technical audiences, cybersecurity, and startups. Experience as a Jira global and/or project admin. #LI-RC2 #LI-Remote This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements. Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, ge ... (truncated, view full listing at source)