Operations Supervisor, Fleet (DFW)

Who we are Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. About the role We seek a highly organized, safety-conscious and experienced logistics and transportation professional to oversee the management and performance of our Autonomous Vehicle Operators (truck drivers) and local vehicle fleet. This role is critical in ensuring the efficient operation of vehicles on a complex route network, support of our customer deliveries and training / testing of our autonomous class 3-7 box trucks. You will report to the Head of Operations and partner with other Operations Supervisors in your region as well as technical, mechanical, human resources, commercial, and safety compliance professionals. In this role, you will uphold exceptional safety standards, optimize driver schedules, manage truck readiness and maintenance, and ensure regulatory compliance within the fleet. T his role is onsite five days per week in our Fort Worth, TX office. What you'll do Driver Selection and Onboarding: Recruit, screen, and hire qualified truck drivers, ensuring they meet all company and regulatory requirements. Conduct driver orientation, training, and ongoing performance management. Driver Management: Conduct ride-along trips with drivers to evaluate performance, train and analyze behaviors aligned to safety, quality, and customer service support. Safety and Compliance: Champion a safety-first culture within assigned territory. Enforce safety protocols, conduct regular inspections, and ensure adherence to all FMCSA, DOT and company regulations including driver qualifications, drug testing and ongoing training. Fleet Readiness and Maintenance: Collaborate with the maintenance team to schedule and oversee timely preventative maintenance and repairs for assigned fleet, minimizing downtime. Maintain accurate maintenance records. Assist with registering and licensing of all trucks in their territory. Manage team and platforms to keep ELD logs, regulatory and registration up-to-date, vehicle maintenance logs, and maintenance reminders up to date by performing regular audits. Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment) Customer Satisfaction: Maintain positive, constructive relationships with assigned customers, proactively delivering on key performance indicators, addressing service issues, and pursuing contract growth opportunities. Be at the forefront of all customer interactions and fleet deployments. Route Scheduling: Manage daily route planning and scheduling to ensure on-time deliveries while maximizing fleet efficiency and managing labor costs. Monitor the status of the AVOs and deliveries to coordinate and prioritize their schedule. Manage work schedules to optimize hours and reduce or monitor overtime usage. Problem Solving: Address driver concerns, resolve route issues, troubleshoot delays, and handle unexpected logistical challenges. Performance Monitoring: Analyze d ... (truncated, view full listing at source)