Senior IAM Analyst

Senior IAM Analyst Why Deliveroo Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Information Security team enables innovation at speed - securely. As digital guardians of Deliveroo’s platforms, we proactively safeguard customer, rider, and restaurant data, defend against emerging cyber threats, and embed security into every part of our business. Whether it’s building resilient defences, responding to incidents, or empowering teams with the knowledge to work securely—we are trusted partners protecting Deliveroo from the inside out. About the role We are seeking a Senior Technical IAM Analyst (L5) who operates with strong independence, technical depth, and risk awareness. This role is responsible not only for executing IAM processes, but for shaping, strengthening, and scaling them. You will take ownership of complex IAM challenges across governance, engineering integration, and compliance, ensuring our controls are not only effective but demonstrably audit-ready. You will partner closely with Security, Engineering, GRC, IT, and business stakeholders to design sustainable, scalable access solutions aligned to least privilege and regulatory obligations. This role requires someone who can think strategically while delivering tactically - balancing risk, control effectiveness, operational efficiency, and business enablement. What you'll be doing : IAM Governance & Control Ownership - Own and continuously improve Joiners/Movers/Leavers (JML) processes, ensuring completeness, accuracy, and timeliness of provisioning and deprovisioning. - Lead and enhance User Access Reviews (UARs), ensuring SOX compliance, audit defensibility, and measurable control effectiveness. - Identify control weaknesses, segregation of duties (SoD) conflicts, and systemic risk patterns - and implement corrective improvements. - Act as a control owner or delegate for key IAM SOX controls, partnering with Internal Audit and GRC. - Drive measurable reduction in manual intervention, control exceptions, and audit findings. Advanced Technical Execution - Design and implement IAM configurations across tools such as Okta, Azure AD, SailPoint, Conductor1, AWS IAM, or equivalent. - Analyse and remediate complex access structures, including nested groups, 1-to-many mappings, and over-provisioned access. - Interpret and influence infrastructure-as-code (Terraform, YAML, JSON) and workflow automations affecting identity governance. - Collaborate with engineering teams to embed IAM controls into application architecture and CI/CD pipelines. - Use data analytics to validate access models, detect anomalies, and assess risk exposure. Complex Problem Solving & Strategic Contribution - Break down ambiguous or cross-functional IAM issues into structured, executable plans. - Evaluate tactical vs strategic solutions, recommending the right approach based on risk, scale, and long-term maintainability. - Lead remediation efforts for systemic access risks or audit findings. - Proactively identify scalability gaps in tooling, process, or governance frameworks. - Contribute to IAM roadmap initiatives and support future-state access models (RBAC/ABAC evolution). Requirements: - High Ownership: Drives initiatives independently with minimal oversight. - Risk-Oriented Thinking: Understands control design principles, not just process execution. - Structured Problem Solver: Breaks complex systems into logical components and identifies root causes. - Audit-Ready Mindset: Designs processes with evidence, traceability, and defensibility in mind. - Influential Communicator: Engages engineering and business stakeholders confidently and credibly. - Continuous Improver: Seeks efficiency, automation, and simplification at scale. - Strong hands-on experience in IAM governance and administration in a complex environment. - Deep understanding of: - Joiners / Movers / Leavers lifecycle c ... (truncated, view full listing at source)