Field Engineer (75% Travel)

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description The Field Engineer entails delivering expert-level technical assistance, system optimization, and detailed documentation for specialized communication frameworks. Key duties involve managing sophisticated RF and Broadband architectures alongside critical network infrastructure. The role requires performing on-site infrastructure enhancements, resolving intricate technical issues for public safety clients, and ensuring as-built documentation remains accurate and current. Technical Support & Optimization: Provide advanced technical support for specialized systems and product applications, focusing on troubleshooting software-driven electronics and optimizing performance for RF and Broadband architectures. Ability to troubleshoot Windows Server (2012-2022) and SQL databases. Work with various technologies, including legacy analog, advanced digital P25, and data infrastructure. Program, configure, optimize, test, and document complex communications systems. Develop and implement solutions for difficult technical challenges encountered during system implementation, upgrades, or support activities. Perform preventative maintenance (PM) routines to ensure proper system operation, focusing on trend analysis and meticulous documentation of results. Reporting: Submit comprehensive weekly reports detailing activities and accomplishments. Networking & IT: Strong knowledge and proficiency in wired communications systems (LAN/WAN). Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges. Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues. Knowledge of standard telephony, dedicated data circuits, and packet switching techniques. High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access. RF Communications: Knowledge of R.F. systems, including transmitters, receivers, and antenna networks. Proficiency in using various communications test equipment. Professional Attributes: Strong self-management and self-motivation skills. Excellent communication skills. Ability to quickly solve customer problems in high-stress situations. Preferred Experience Optimization and support of complex communication systems. Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills. Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment. Experience with the following equipment is desirable: Consoles (MCC7500, MCC7100) Channel Banks and T1 Circuits Computer IP Networks and Configuration RF Infrastructure Technologies Core Technical Requirements: Experience: 3–5 years in RF communications, IP networking, and server administration, with a focus on installation and troubleshooting. RF Systems: Proficiency with LMR systems, P25 trunked/conventional systems, and Motorola G-Series base stations. Networking & IT: Experience with ... (truncated, view full listing at source)