Lead Account Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for exceptional candidates to join the Solution Engineering team within Global Public Sector (GPS) at Salesforce. The Solution Engineer serves as a trusted advisor to our customers, as they demonstrate the power of the platform across Education Cloud use cases and opportunities. Additionally, this person will collaborate with cross-functional teams informing go-to-market strategies with the aligned region and delivery, enablement, and demo assets that support the larger SE team. If you possess a passion for education, applying and bringing strategic visions to life, critical thinking skills, and an unwavering commitment to customer success, you may be the ideal candidate for the job. Prior experience within the education industry and/or enterprise technology sales is highly desirable. Excellent communication and presentation skills are a must. Typical day in the life of an Education SE looks like: Understand individual customer goals and challenges through focused discovery and map them back into the Salesforce solution portfolio to position Salesforce as a strategic partner Lead the orchestration of both customer, SE, and sales teaming on accounts and opportunities On specific opportunities, run as Co-Captain with the AE and help coordinate the rest of the Opportunity team to help drive the opportunity to close. Teaming with specialist teammates, design innovative solutions to address the varied challenges faced by higher ed institutions and build those solutions on the Salesforce platform. Present customized story-driven demonstrations aligned with key business value and solution differentiation Proactively research and develop technical points of view in alignment with industry knowledge and understanding of the customer’s enterprise vision In pre-sales contexts, present Salesforce platform advantages, including security and cloud infrastructure, to a variety of technical and non-technical audiences including a wide range of stakeholders from line-staff right up to C-level executives Contribute to RFP/RFI submissions by coordinating response themes, response ownership, and co-creation of executive summaries alongside the rest of the account team. Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role Attain quarterly and annual objectives that you will define collaboratively with your manager Travel domestically and internationally Function effectively in a fast-paced, high-energy market segment and successfully balance multiple projects (Sales opportunities, enterprise RFPs, SME programs, internal enablement, etc.). Necessary Skills/Your Responsibilities: Deep experience in the IT industry, with experience in either pre-sales, implementation, or post-sales customer support on the Salesforce platform is desirable Knowledge, interest, and/or background in the education market The capacity to thrive in a fast-paced, ever-evolving, team-selling tech sales environment Ability to work as part of a team to solve business and technical problems at all levels of higher education institutions Solid verbal, written, presentation, and interper ... (truncated, view full listing at source)