Leasing Consultant

Leasing Consultant OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION We’re looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure the maximum possible conversion and provide a first-class customer experience. The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers,, helping to drive results for Leasey. KEY RESPONSIBILITIES Become an expert on vehicle leasing, and, build a solid understanding of industry challenges and opportunities. - Day to day management of sales enquiry/pipeline. - Maintain the CRM in line with the company processes. - Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey. - Ability to meet monthly & quarterly targets. - Identifying additional and upsell opportunities like maintenance packages or additional discount to boost the "Profit per Unit" (PPU). - Taking ownership for your personal development to ensure optimal performance. - Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey. - Regular feedback and communication with the Internal Sales manager on team/sales performance. - Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes. - Supporting in the effective management of relationships with key suppliers and partners. - Internal relationship management between teams/departments. - Supporting the application of company induction. - Taking ownership of complaints and liaising with complaints/sales manager where applicable. - Ensure that you are aware of and remain up to date in terms of Compliance. - Adhere to all company policies, procedures and business ethics codes including anti-bribery policy. KEY REQUIREMENTS - Results driven and highly motivated - Ability to perform and thrive in a fast pace ‘High Performance’ environment - Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role - Consultative and creative approach to problem solving - Exceptional communication, and customer service - Autonomous, proactive and goal orientated - Experience within vehicle leasing/sales industry (Required) - Experience within a high performing sales team (Required) - Proven track record in delivering against sales targets and growth plans - Experience of sales processes and systems - Demonstrate advanced negotiation skills INTERVIEW PROCESS - Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow - 45 minutes video-call with 2 members of our Carwow Leasey Team - 1 hour in-person interview with the Director and Performance Coach - Values interview with ... (truncated, view full listing at source)