Senior Salesforce Developer

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not just order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it. Job Description At Motorola Solutions we help people be their best in the moments that matter, and IT plays a critical role in this.  Through strong partnerships with business stakeholders and a passion for innovation, we are driving transformation throughout the company. Video Security & Access Control (VS&AC) IT Team is looking for a Senior Salesforce Developer to execute IT priorities related to the adoption and development of Lead to Cash, subscription life cycle and customer support services through Salesforce CRM, Salesforce Revenue Cloud (CPQ), Salesforce Experience Cloud and SAP. In this role, you will work with our IT team and business partners to identify and develop technical solutions to help grow, scale and improve Motorola’s business operations and efficiency related to Salesforce CPQ and subscription management.  You will collaborate within IT and business stakeholders to align on what can be delivered, how and by when. You will rally with your peers around operational efficiency and customer value. You will regularly assess our ability to fulfill commitments, find opportunities and address risks. You must be prepared to manage continuously evolving priorities to make sure the team delivers high value, in line with mutually agreed parameters. Scope of Responsibilities/Expectations: Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, business requirements and company goals. Participate in design phases for a variety of platform enhancements from small tickets to medium to large scale projects/programs including identifying, tracking and resolving technical issues. Responsible for design/code reviews to help promote consistent quality coding practices and standards, as well as constructively improve secure coding. Consult with Application Owners, Product Owners and Digital Partners to enable Digital Experience Solutions leveraging Motorola Solutions’ CRM and e-Commerce (Salesforce Experience Cloud) Capabilities. Pilot and implement new CRM and e-Commerce functionality. Provide technical support of CRM and e-Commerce technology, especially during upgrades/fixes.  This could include occasional after-hours support, especially during major system upgrades or possibly quarter-end or year-end periods. Provide hands-on expertise for system integration between Salesforce, SAP, Partner Portal (Salesforce Experience Cloud) and other business applications. Provide system administration support of our Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow. Create and maintain technical documentation related to deployed solutions and important support processes.  Maintain detailed system configuration and architectural documentation on an ongoing basis.  Documentation updates are required as part of any material change to the environment. Facilitate transition of applicat ... (truncated, view full listing at source)