Director, Partner Solution Consulting - APAC

The Opportunity Lead Partner Solution Consulting for APAC, transforming how our partner ecosystem delivers AI-first solutions through exceptional pre-sales execution and strategic co-innovation. You'll build and scale a team of solution architects who drive revenue through technical excellence while building reusable capabilities that compound partner success across the region. This role balances operational pre-sales excellence—supporting partners with technical discovery, solution validation, and deal acceleration—with strategic capability building through reference architectures, validated accelerators, and AI-led co-innovation. You'll lead Partner Solutions Advisors, AI Solution Architects, and other roles as needed in support of Global SIs, Regional Partners, Managed Services Providers, Hyperscalers, and Tech Partners. Shape how the world's leading enterprises adopt AI-powered workflow platforms through our partner ecosystem. Build the pre-sales excellence and strategic capabilities that make ServiceNow the workflow engine of the enterprise AI market. This is an opportunity to architect an ecosystem that transforms how work gets done across one of the world's most dynamic regions. What You'll Do Pre-Sales Excellence & Revenue Impact Lead high-performing pre-sales team in supporting partner-led opportunities with technical discovery, proof-of-concepts, architectural validation, and competitive positioning that accelerates deal closure and expands NNACV Drive executive briefings, and solution workshops that convert technical capabilities into qualified pipeline and strategic customer engagements Deploy team strategically across high-value opportunities, balancing immediate deal support with long-term partner capability building to maximize business impact Ensure partners experience responsive, world-class technical support that strengthens ServiceNow positioning and accelerates partner-sourced revenue Strategic Partner Development & Co-Innovation Drive AI-first co-innovation at scale, orchestrating reference architecture development, validated accelerator creation, and industry-specific solution standardization with APAC partners Build strategic relationships with partner C-suite (CAIO, CDO, CTO) to shape practice investments, solution strategies, and ServiceNow platform adoption roadmaps Accelerate partner maturity through targeted enablement, mentorship, and capability-building programs that increase self-sufficiency and solution quality Establish APAC as a center of excellence for industry-specific partner solutions, leveraging regional market dynamics and vertical strengths Leadership & Operational Excellence Build, inspire, and develop diverse team of solution architects, establishing clear career paths, succession plans, and talent pipelines to support regional growth Translate GPC strategy into actionable APAC execution plans, maintaining strong alignment with Partner Management, Sales leadership, and cross-functional stakeholders Drive operational efficiency through disciplined resource allocation, AI-leveraged automation, and clear responsibility frameworks that eliminate friction and optimize collaboration Manage team performance, hiring, budget oversight, strategic fund allocation, and business metrics with accountability for partner satisfaction and revenue outcomes What You Bring 15+ years building or leading pre-sales, solution consulting, or professional services organizations with demonstrated success in partner ecosystem contexts 10+ years second-line leadership building and scaling front-line teams across diverse geographies with strong coaching and talent development capabilities Deep technical expertise in enterprise platforms, cloud architectures, and AI/ML technologies with ability to engage credibly in complex solution discussions and translate capabilities into business value Extensive experience with Global SIs, Regional Partners, Managed Services Providers, and Technology Pa ... (truncated, view full listing at source)