Business Professional Specialist
AdobeTokyoPosted 13 April 2026
Job Description
Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 13 th, for Great Place to Work.
We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement .
We know that people are the differentiator in our business, and that's why we want to meet you!
The Opportunities
We are looking for a Business Professional Specialist to join our C&P Enterprise Sales Team ! As a self-starter with a goal-driven mindset, you will serve as a trusted advisor to enterprise customers, leading the full cycle from customer needs discovery through to solution proposal and demonstration. With a deep understanding of the Business Professional solutions — including Acrobat Studio, Acrobat Pro, Acrobat AI Assistant, and Acrobat Sign — you will design and deliver compelling, outcome-driven proposals that align with customers' workflows and maximize product value post-deployment.
In this role, you will own up-sell and cross-sell opportunities, helping customers unlock the full potential of Acrobat while consistently delivering against revenue targets. With a strong sales mindset and a passion for exceeding customer expectations, you will be a key driver of sustainable revenue growth within the sales team, building lasting customer partnerships along the way.
What You'll Do
Lead early-stage customer engagement, including needs discovery and use case development, to build and grow a high-quality pipeline
Build long-term customer relationships and proactively uncover new use cases to drive sustained pipeline growth
Expand market presence and generate pipeline through event and seminar presentations, as well as thought leadership contributions such as tech blog articles
Stay current with emerging technologies — including AI and cloud-based solutions — and continuously deepen your understanding of the Acrobat portfolio's broad and growing range of document workflow capabilities
Represent the voice of the customer internally to drive continuous product and customer experience improvements
Create and deliver compelling value presentations and point-of-view documents tailored to customer stakeholders and executives to accelerate deal closure
Collaborate closely with AEs, BDRs (Inside Sales), GTM, and Product teams to drive deals to closure and ensure a seamless customer experience through launch
Engage deeply in high-impact deals across the Acrobat portfolio — Acrobat Studio, Acrobat Pro, Acrobat AI Assistant, and Acrobat Sign — driving up-sell and cross-sell opportunities, including Teams-to-Enterprise migrations, with a focus on sustainable revenue growth
What You Need to Succeed
Experience & Skills
7 years of experience in technical pre-sales within the IT industry , or a sales role with a strong technical background
Demonstrated ability to engage deeply in complex, high-value deals and contribute to sustained revenue growth through up-sell and cross-sell activities
Proven ability to lead early-stage customer engagements, including needs discovery and use case identification, to generate and grow pipeline
Proven track record of proposing and delivering AI-driven business process improvements
Eager to learn and apply new and emerging technologies; comfort with a broad and evolving product portfolio, including AI-powered capabilities, is highly valued
Competencies
Influential : Strong relationsh ... (truncated, view full listing at source)
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