Field Service Technician - Northern Illinois

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description The Field Service Technician must live in or be prepared to relocate to the Northern Chicagoland area to support local Public Safety clients. Primarily focus is on Northern Illinois projects, travel of 25% or more may be required within the service area. Responsibilities include providing technical support for specialized systems and product applications. This involves advanced troubleshooting for software-driven electronics, setting up communication infrastructure, and optimizing RF and Broadband architectures, including legacy analog and advanced digital P25 data systems. Test, document, optimize, and maintain complex communications systems, providing weekly reports on all progress and activities. Demonstrate deep expertise in wired communications systems like LAN and WAN, including the installation and configuration of routers, switches, firewalls, and cabling. Manage and troubleshoot server hardware, operating systems, and software infrastructure to resolve application-level issues. Utilize experience with logging recorders, RF interfaces, and various wireless or wired networking equipment. Apply a unique blend of computer networking skills and knowledge of multi-site RF communication systems. Candidates should possess at least 4 years of relevant experience with the following systems and equipment: Motorola Base Stations: STR, GTR, and Quantar series Consoles: MCC7500 T1 Circuits and Channel Banks IP Network configuration and computer networking Preference will be given to those with experience in RF Infrastructure Technologies, specifically Motorola SmartZone, Smartnet, and ASTRO Conventional/Trunked equipment. Proficiency with various test equipment is required, including Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS, and Digital RF Power Meters. Candidates must understand Motorola Conventional, SmartNet, and MCC Console systems, along with ASTRO A7.x Digital systems and their respective installation procedures. Ideally, the applicant will hold or be working toward a network certification such as Network, CCNA, or NRS1. Experience with P25, LMR, or other RF infrastructure components like radios and consoles is necessary. Applicants should be skilled in Microsoft Office, Google Suite, and the Motorola Radio Programming Software suite. Must possess a current, valid driver’s license with a clean driving record. Ability to be on-call 24/7/365 Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be able to obtain background clearance as required by government customer(s). This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore re ... (truncated, view full listing at source)