Senior Enterprise Account Executive, Transport & Mobility (KRITIS District)

The KRITIS District is part of the Public Sector team at ServiceNow Germany, focusing on organizations that make a significant contribution to Germany's critical infrastructure. Our customers include institutions from the healthcare sector – including statutory health insurers, hospitals, and university medical centers – energy suppliers, operators of public transport infrastructure, airports and seaports, as well as other organizations subject to KRITIS regulation. These customers share a common challenge: they must modernize highly complex, regulated operating environments without compromising the availability of critical services. At the same time, requirements under frameworks such as the IT Security Catalogue, BSI IT-Grundschutz, and NIS2 are continuously increasing. ServiceNow addresses exactly this need – as a platform that digitizes existing processes, connects silos, and makes compliance requirements operationally manageable. The Role As Account Executive for Transport & Mobility, you are responsible for the full sales cycle with operators of critical transport infrastructure in Germany – with a primary focus on major airports (e.g. Fraport/Frankfurt, Flughafen München) and large public transit operators (e.g. BVG, MVG, HVV). You develop existing customer relationships strategically and open new accounts – with the goal of establishing ServiceNow as the digital platform for operational and regulatory requirements in the transport sector. Your Responsibilities Own the full sales cycle – from identification through to closing Build and maintain relationships at C-level and key decision-maker level Develop account-specific strategies taking into account regulatory requirements (NIS2, BSI, KRITIS-Dachgesetz) Work closely with Solution Consulting, partners, and the KRITIS team Take ownership of revenue targets and pipeline development within your assigned territory Your Profile Proven track record in IT solution sales or IT consulting directly with major German airports (e.g. Fraport/Frankfurt, Flughafen München) and/or large public transit operators (e.g. BVG, MVG, HVV) – ideally with existing customer relationships at one or more of these organizations Established personal network among key stakeholders in the German airport and public transit sector – including IT leadership, operations management, and procurement decision-makers – with a deep understanding of the organizations’ internal processes, governance structures, and digitalization priorities In-depth understanding of the regulatory landscape governing critical transport infrastructure – including KRITIS regulation, NIS2, BSI IT-Grundschutz, and the KRITIS-Dachgesetz – and the ability to translate compliance requirements into actionable platform use cases Strong familiarity with the partner and consulting ecosystem active in the airport and public transit sector – including IT service providers, system integrators, and specialized advisory firms – combined with working knowledge of public procurement law (Vergaberecht), framework agreements (Rahmenverträge), and EVB-IT contract types relevant to publicly owned transport operators Understanding of core operational processes in airports and/or public transit – such as passenger handling, fleet and asset management, safety and security operations, or infrastructure maintenance – and the ability to connect these to platform-based IT solutions Demonstrated ability to navigate complex, multi-stakeholder sales cycles in publicly owned or regulated organizations – combining strategic patience with the persistence to advance deals in consensus-driven environments Native-level German, good command of English   What We Offer One of the most strategically significant growth areas at ServiceNow Germany Integration into an experienced, cross-functional Public Sector team Clear career path at one of the fastest-growing technology companies in the world Attractive compensation model with uncapped v ... (truncated, view full listing at source)