Industry Lead Financial Services - CCO Central EMEA

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a Financial Services Industry Lead to drive industry-focused strategy and execution across our most strategic accounts in EMEA. This role sits at the intersection of sales, strategy, and industry expertise, with a focus on Banking, Insurance, and broader Financial Services segments. You will work closely with account teams, product specialists, marketing, and global industry experts to shape executive engagement, strengthen industry narratives, and accelerate growth in key accounts. Among others your priority will be to support our customers to capitalize on the agentic opportunity and accelerate their transformation. This is a highly cross-functional role without direct quota responsibility, but with significant impact on strategic deal progression, customer relationships, and regional performance. Specific Responsibilities include: 1. Executive Engagement & Account Impact Support high-impact customer interactions with tailored narratives, value propositions, and solution positioning Ensure strong follow-through from executive engagements to execution (e.g., next steps, partner alignment, delivery planning) Design and drive executive engagement strategies (e.g., executive briefings, business reviews) for top accounts Partner with account teams to shape strategic account plans aligned with industry priorities and customer outcomes 2. Industry Strategy & Insights Analyze Financial Services market trends, customer priorities, and competitive dynamics to inform regional strategy Provide actionable insights on performance drivers, risks, and growth opportunities across strategic accounts Translate field feedback into clear recommendations for product, marketing, and leadership teams Identify and prioritize high-impact industry initiatives to support growth and differentiation 3. Industry Content & Thought Leadership Develop and refine industry-specific executive content (e.g., points of view, value cases, presentations) Scale best practices, success stories, and repeatable industry plays across the region Ensure consistency and quality of industry messaging across customer-facing teams Collaborate with global industry teams to adapt and localize content for regional relevance 4. Operating Model & Cross-Functional Leadership Act as a central connector across sales, product, marketing, and partners for Financial Services initiatives Establish structured feedback loops between field teams and product organizations Align regional execution with global industry strategy and best practices Support prioritization and resource allocation for key industry initiatives Requirements: Experience: 10 years of experience in the Financial Services industry, at a strategy or management consulting company or high-growth SaaS company. Industry Exposure/Domain Knowledge: Demonstrated previous relevant exposure to Financial Services; understands trends, the high-level technology landscape, and how Salesforce can create value for companies in the industry. Values: Demonstrates the Salesforce values of Trust, Customer Success, Innovation, Equality, and Sustainability. Education: BS/BA degree or equivalent ex ... (truncated, view full listing at source)