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Director, Organizational Development & Learning United StatesPeople – Talent Management /EE Full-Time /Remote APPLY FOR THIS JOB About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are HighLevel is seeking a strategic and forward-thinking Director of Organizational Development & Learning to design and scale a modern learning and capability ecosystem that supports a fast-growing global SaaS organization. This leader will architect the company's Learning & Development strategy while integrating organizational development, leadership capability building, and talent development into a unified system that accelerates business performance. The Director will partner closely with executive leadership, People Business Partners, and functional leaders to diagnose organizational needs, strengthen leadership capability, and build scalable systems for performance, growth, and internal mobility. As HighLevel continues to scale as a AI‑forward company, this leader will bring strong curiosity about AI and modern digital tools and explore how they can accelerate learning and support rapid organizational evolution. A key expectation is helping leaders and teams adapt mindsets, behaviors, and capabilities as AI increasingly augments how work is performed and how roles evolve across the organization. The role will rethink how development, leadership capability, and organizational effectiveness are built in an AI-enabled environment. What You Will Do 1. L&D Strategy & Charter Development Define and own the Learning & Development charter, vision, and multi-year roadmap, aligned with business priorities and the growth strategy. Position L&D as a strategic lever for performance, engagement, and organizational health. Establish governance, operating models, and success metrics for all learning initiatives. 2. Organizational Development (OD) Lead OD initiatives, including organisational diagnostics, capability modelling, culture interventions, and change management. Embed learning into change programs, transformations, and scaling efforts. Help the organization prepare for the future of work by supporting leaders and teams in adopting AI-enabled ways of working. Partner with leaders to identify how emerging technologies may reshape roles, workflows, and capability requirements. Design interventions that help teams adapt their mindsets, behaviors, and collaboration patterns as technology evolves. Promote a culture of curiosity, experimentation, and continuous capability development. 3. Talent Management ... (truncated, view full listing at source)