Strategic Account Manager

Strategic Account Manager - Strategic Account Manager - Location: Berlin, Munich, Valencia, Helsinki - Department: Solutions Sales - Reports to: Head of Insurance EMEA, APAC, Latinamerica. - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Strategic Account Manager, you’ll be responsible for selling ICEYE’s suite of Natural Catastrophe Solutions into European based insurance companies. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Develop and maintain strategic relationships with key enterprise customers, acting as their primary point of contact and trusted advisor - Drive account growth by identifying new opportunities, upselling, and cross-selling solutions aligned with customer needs and long-term goals - Understand client business objectives and ensure alignment between expectations and deliverables to maximize satisfaction and retention - Coordinate internal resources to meet customer requirements and ensure successful delivery, acting as the voice of the customer within the organization - Create and execute strategic account plans, including forecasting, budgeting, and business reviews to track performance and drive growth - Analyze account performance using key metrics, providing regular insights and reports to internal stakeholders and client decision-makers - Resolve complex issues effectively, maintaining high levels of customer satisfaction and loyalty WHAT WE’RE LOOKING FOR Must-haves: - 3+ years of sales experience with re/insurers, with a strong desire to continue growing and readiness to take the next step in professional development - Passion for developing new markets, selling solutions, building relationships, and solving complex problems with clients and colleagues - Self-motivated and proactive, with strong interpersonal skills - Ability to communicate complex ideas clearly to audiences with limited knowledge of ICEYE solutions and capabilities - Fluent in English - Ability to work in a fast-paced startup environment with globally distributed teams - Willingness to travel internationally to meet clients and attend industry events NICE TO HAVE: - Fluency in French and/or Italian - Experience in geospatial data or related industries - Understanding of natural catastrophes WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big pict ... (truncated, view full listing at source)