Multi-Unit Retail Manager, Dallas

The Regional Manager, Retail is fiscally responsible for the oversight and execution of monthly sales plan achievement, bi-yearly inventory results, and overall brand standards and operational efficiencies across all Shop locations within their designated territory. In partnership with General Managers and Assistant General Managers of their assigned clubs, they are responsible for staffing positions and training all Shop Managers-on-Duty and Style Advisors to operate according to brand standards. This role directs and motivates the retail sales team to ensure the highest level of customer service to every Equinox member and guest.  The Regional Manager, Retail reports directly to the Senior Regional Club Director, supporting club leadership with overall brand and club culture cohesion for Retail, and a seamless member experience across all locations within the Market. They are also supported by a national Retail Field Leadership team and a Retail Corporate team, from whom they take direction on Retail-specific policies and procedures, financial goals and planning, and merchandise selection and allocation — ensuring maximum productivity and compliance with all company standards across their territory.  Reporting Structure & Key Partnerships  Reports directly to the Senior Regional Club Director to align retail operations with broader club culture, brand standards, and the overall member experience  Supported by a national Retail Field Leadership team for field-level guidance, best practice sharing, and field communications  Supported by the Retail Corporate team for Retail-specific policies and procedures, financial planning and goal-setting, merchandise selection, and inventory allocation  Partners closely with club-level General Managers, Assistant General Managers, and club leadership teams to ensure retail is integrated seamlessly into the overall club environment  RESPONSIBILITIES: Responsibilities include, but are not limited to, the following:  Talent Management   Serves as point-person for coaching, training, and developing all levels of Shop staff within their Market, including Shop Managers-on-Duty (MODs) and Style Advisors  Identifies top training talent on the existing team and partners with them to onboard and develop each new employee  Recruits and maintains a staff that reflects the needs of the business and the character of each club community  Assists club management team with hiring, coaching, and development of Shop staff  Creates and maintains a succession plan within the territory  Acts as partner to club management and People & Culture on all employee relations and accountability interactions  Sales & Service  Achieves assigned monthly sales goals across all Shop locations within the territory  Coaches and develops Shop MODs and Style Advisors in selling tactics, tools, and key business metrics  Ensures an unparalleled customer experience for all Equinox members and guests  Acts in the best interest of the member when resolving any issues related to The Shop  Maintains current knowledge of all club and Shop services, programs, and products  Understands the member profile and demographic of each club in the territory  Personally engages in club communities and helps Shop teams do the same  Communications & Collaboration  Engages Shop teams in a manner that is respectful, professional, inspirational, and motivating  Maintains a regular communication cadence with the Senior Regional Club Director to ensure retail operations align with club-level priorities and brand direction  Provides global feedback and offers possible solutions to the Retail Corporate team, Retail Field Leadership, and club business partners  Contributes a clear point of view ... (truncated, view full listing at source)