Software Engineer

Meet the Team In today’s complex, fast-moving environment, our Go-To-Market and Customer Experience teams need more than just tools: they need a connected, consistent, and intelligent experience. That’s where we come in. The Cisco CETO (Connected and Engineering Transformation Office) mission is to operate and deliver solutions that drive: One Team. One Experience. One Cisco. CETO is a team of builders, collaborators, and change agents. We bring together the expertise in CRM architecture, data governance, marketing, sales and partner compensation, AI and automation – all under one roof. Your Impact You will be a pivotal force in shaping Cisco's technological landscape, driving innovation to deliver exceptional customer and partner experiences. Collaborating across multi-functional teams, you will design, develop, and optimize scalable and robust technical solutions across diverse platforms, including Salesforce and advanced backend systems. Your expertise, often integrating cutting-edge AI/ML capabilities, will streamline critical business processes, enhance operational efficiency, and unlock new data-driven insights, directly contributing to Cisco's strategic goals and global impact. Minimum Qualifications Education and Core Experience: Bachelor’s degree in Computer Science, Engineering, or a related field, with 3 years of experience in software design, development, and delivery for web or cloud-based enterprise applications. Technical Expertise  could be on any of these: Front-End:  Advanced skills in modern JavaScript frameworks (React, Angular, or Vue), TypeScript, HTML, CSS, and responsive UI/UX design. Back-End:  Expertise in server-side languages (Java, Python, Node.js, or C#), API development (REST/GraphQL), database design (SQL/NoSQL), and scalable microservices architecture. Integration & Cloud Proficiency: Proven experience integrating with third-party systems and cloud platforms (AWS, Azure, or GCP), authentication (OAuth, JWT), and event-driven architectures. DevOps & Engineering Excellence: Strong background in CI/CD pipelines, Git-based version control, automated testing, code reviews, and modern SDLC practices. Experience with containerization (Docker, Kubernetes) and monitoring tools is a plus. Agile Mindset & Communication: Experience working in Agile teams, with strong analytical and problem-solving skills. Excellent English communication skills to collaborate effectively in global teams. Preferred Qualifications Proven leadership in technical design, code quality, and architectural decisions on cross-functional projects. Experience mentoring and developing junior engineers is highly valued. Passion for ongoing professional development through certifications, experimentation, or community engagement. Eagerness to explore and apply new technologies. Salesforce:  Strong hands-on Salesforce platform development (Apex, Lightning Web Components, Aura, SOQL, and declarative tools), with experience delivering end-to-end solutions in Sales or Service Cloud. Salesforce & Cloud Certifications: Salesforce Platform Developer/Administrator certifications, MuleSoft Developer/Architect, or equivalent cloud credentials (AWS, Azure, GCP). Demonstrated interest in expanding Salesforce or cloud expertise. Analytical Thinking & Problem Solving: Proven ability to troubleshoot complex integration issues, propose enhancements, and leverage analytics or AI to improve system efficiency and data reliability. Emerging Tech Skills: Interest in AI/ML, predictive analytics, intelligent automation, or low-code/no-code platforms. Collaboration, Communication & Documentation: Excellent collaboration skills for working across technical and business teams, with strong communication and documentation habits to ensure clarity and effective knowledge sharing in a fast-paced, innovative environment. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – ... (truncated, view full listing at source)