Senior Site Reliability Engineer

Senior Site Reliability Engineer ABOUT US Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place. WE’RE NOT JUST SHAPING THE FUTURE OF LEGAL TECH — WE’RE DEFINING IT. READY TO JOIN US IN BUILDING THE INTELLIGENT FUTURE OF LAW? THE ROLE As a Senior Site Reliability Engineer you'll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You'll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm. *This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes. What you will be doing: - Build, ship, and operate foundational platform services with full ownership - Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action - Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems - Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups - Reduce toil through automation, better tooling, and improved system ergonomics - Partner with product and platform engineers to design resilient systems and improve deployment safety Who you are - Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents - Comfortable writing software and building automation to solve reliability problems - Autonomous, with pride in the quality and resilience of the systems you ship and operate - A systems thinker: failure modes, graceful degradation, and practical tradeoffs - Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes WHAT'S IN IT FOR YOU - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: New York City, Chicago, Denver, and Houston office designed for ambitious builders. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision coverage through VSP Vision Care - Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents - Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company matc ... (truncated, view full listing at source)