Onboarding Operations Lead

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you Step into the exciting role of Onboarding and Mobility Operations Lead , a position that offers a dynamic blend of HR operational and technical responsibilities. In this role, you’ll actively contribute to improving the onboarding and mobility team’s performance within the EOR Operations vertical through strong HR operational understanding, systems-enabled delivery, and technology-enabled process improvement. This role focuses on operational leadership, systems optimisation, and scalability across onboarding and mobility processes, while specialist immigration and relocation case ownership remains within the Mobility team. Your involvement will drive initiatives that strengthen HR operational excellence and continuous improvement across workflows, tools, and ways of working. We are looking for an ideal candidate with a proven track record of effectively supporting global leadership teams across both large organisations and high-growth environments. In your capacity as Onboarding and Mobility Operations Lead, you will work closely with your manager while supporting the global onboarding leadership group (managers and experts) as a primary point of contact for operational needs. This includes collaborating with onboarding and mobility stakeholders to design and execute strategies that foster innovation, improve efficiency, and enhance organisational effectiveness. You will also partner with cross-functional teams as required to deliver system, workflow, and automation improvements that support onboarding and mobility operations. Join us as a genuine partner and lead, helping to shape, expand, and refine Remote’s onboarding and mobility operations and organisational culture as we continue to scale. What you bring Demonstrated capability to operate independently within operations, delivering work that spans beyond individual tasks and contributes to team-level outcomes in a global environment. A manager of one who operates with strong ownership and autonomy, able to identify what needs to be done, set direction, and deliver outcomes independently in a fast-moving environment. Strong operational expertise across a wide range of global countries and regions. An analytical mindset with excellent problem-solving abilities. Ability to adapt to a fast-paced, international environment while working autonomously and making a meaningful impact. Comfortable moving from “scout to scale”, taking initiatives from early exploration through to sustainable delivery. Strong capability and focus on SLAs, operational metrics, and performance outcomes. Demonstrated aptitude and appetite for innovating and optimising processes, including delivering automation and systems improvements. Strong, demonstrable technical expertise in HR and operations systems, with a technological mindset and hands-on exposure to workflow automation, system configuration, and integrations. Experience supporting cross-functional HR lifecycle operations (e.g. onboarding, mobility, transitions) in a global environment. Experience translating operati ... (truncated, view full listing at source)