Associate Academy Content Consultant

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. What challenge awaits you? As an Associate Academy Content Consultant , you will join the broader Customer Experience Group . You will be an integral part of the Academy team, which functions as our in-house product education provider. Your role will be to support the creation of educational content that empowers Bloomreach users through intuitive onboarding and ongoing product education - helping them become independent users of our Bloomreach Solutions. Working closely with senior Content Consultants and Operational Specialists, you will apply foundational instructional design principles to develop engaging learning materials. You will contribute to projects from start to finish under the guidance of experienced team members, while bringing a fresh perspective and enthusiasm for learning. We'll provide the tools, resources, and mentorship to set you up for success - this is a great opportunity to build your content development skills in a fast-paced, collaborative environment. You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. Your starting salary will be 2 000€ gross per month plus additional benefits. As an Academy Content Associate, your job will be to: Support the design and development of learning experiences, including e-learning modules, instructor-led training materials, quizzes, and other supporting resources - under the direction of senior team members Assist in collaborating with subject matter experts (SMEs) and stakeholders to gather content and support the definition of learning objectives Apply foundational instructional design principles as guided by the team, and contribute ideas for improvement Contribute to cross-departmental collaboration efforts to support product adoption and knowledge sharing Assist with portfolio-level initiatives including modularization and learning journey development Help maintain a selection of courses, flagging areas for improvement and executing updates as directed Bring your fresh ideas! You have the following experience and qualities: Strong command of English (B2+) Eagerness to learn in a fast-paced, dynamic environment Strong attention to detail and time management skills Strong interpersonal skills and a collaborative mindset Curiosity and willingness to quickly pick up new topics Motivation to contribute to large, time-sensitive projects as part of a team Interest in cross-departmental collaboration Previous experience or coursework in education, instructional design, or customer-facing roles is a plus More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are inte ... (truncated, view full listing at source)