Systems Admin

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About us: Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: We’re hiring a modern Systems Administrator to support and scale a fast-paced, remote-first workforce. This role goes beyond traditional IT support—combining Mac administration, SaaS ownership, automation, and the effective use of emerging AI and agentic technologies. You’ll operate in a Mac-first environment and play a key role in evolving IT from a reactive support function into a proactive, systems-driven, and automation-first discipline. You will leverage AI-assisted tooling, scripting, and agentic workflows to improve efficiency, reduce toil, and deliver measurable impact across the organization. About the Team: You’ll be joining a small, tight-knit team (4 people including you) that supports a fast-moving remote organization. Teamwork and collaboration are important - we have a daily 15 min video standup and we communicate constantly in Slack. You’ll have lots of opportunities to make an impact whether it’s being a SME in one of our critical applications (Google, Slack, JAMF, etc), managing a project, automating a process, or providing amazing support to our HQ users. As a Systems Admin at Honor, you will : Core IT Systems Ownership - Provide end-user support across macOS, Windows, and SaaS platforms, specifically Slack and Google Workspace - Manage onboarding and offboarding, including device provisioning, shipping logistics, and access lifecycle management - Administer macOS fleet using JAMF (or similar MDM) and continuously improve device management practices - Own and maintain core SaaS systems, permissions, and integrations - Act as an escalation point for complex technical issues Automation AI-Driven IT Operations - Design and implement automation to eliminate repetitive IT tasks and improve operational efficiency - Leverage modern scripting (e.g., Bash, Python) and low-code/no-code tools to streamline workflows - Utilize AI-assisted and agentic tooling (e.g., copilots, workflow agents) to: - Accelerate troubleshooting and root cause analysis - Automate support workflows and ticket resolution - Improve documentation generation and knowledge sharing - Identify opportunities where AI can materially improve IT operations and implement solutions end-to-end Systems Thinking Continuous Improvement - Proactively identify inefficiencies and scale IT processes to support company growth - Build and mai ... (truncated, view full listing at source)