Account Manager

Account Manager ACCOUNT MANAGER About Kernel Enterprise AI only works when the underlying data is accurate — but most CRMs are filled with duplicates, broken hierarchies, and outdated information that undermine forecasting, territory planning, and AI deployments. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to solve this with Agentic Company Data — the AI-native alternative to Dun & Bradstreet. RevOps teams at Gong, Navan, Mistral, AlphaSense, and Zip use Kernel to eliminate duplicates, fix hierarchies, and deliver the accuracy they need to operate with confidence. What a RevOps expert can do manually for a single record, Kernel can do safely at scale for an entire CRM. Our platform gives teams confidence in the data foundation that powers enterprise decision-making and AI. The Role We're looking for a dedicated Account Manager to own and accelerate expansion across our existing customer base. This is a high-impact, commercial role for someone who thrives on closing mid-six-figure deals with enterprise RevOps teams. We've grown fast without dedicated expansion resources, but the opportunity is massive. Our team has identified millions of dollars in qualified pipeline, and we need a closer who can convert it. You'll own a book of business worth $2M+ ARR across high-growth mid-market and enterprise companies (~200-8,000 employees), managing complex, multi-stakeholder sales cycles from discovery through close. This role is for ssomeone who has managed 6 and 7 figure clients selling into technical buyers, particularly RevOps, GTM Operations, or Sales teams. You'll be measured on Net Revenue Retention and your ability to execute consultative, value-based selling at scale. Important to know: Hours: This is an exciting but intense job. Kernel is growing extremely fast and hours can often be long. Many of our customers are on the West Coast, and meetings can be held late in the evening. Working location: Minimum 4 days a week in the London office (Borough). Most people do 5. What You’ll Be Doing - Own and execute complex expansion and renewal cycles across a $2M+ book of mid-market and enterprise accounts, managing deals from low-five through to six figures with technical, multi-stakeholder buying groups. - Drive Net Revenue Retention by proactively identifying expansion opportunities, negotiating renewals, and preventing churn across your portfolio. You'll be commercially accountable for growing the revenue in your book. - Execute consultative, value-based selling by deeply understanding each customer's RevOps challenges, articulating clear ROI, and positioning Kernel as mission-critical infrastructure for their CRM data strategy. - Own the full customer relationship alongside Implementation/Solutions Engineers, proactively sourcing expansion opportunities through account mapping, strategic outreach, and deep engagement with your accounts to identify growth potential. - Build and refine our Account Management playbook as a key member of our growing Account Management team, helping establish repeatable processes for expansion motions, renewal cadences, and cross-functional collaboration that will scale with the team as we grow - Partner cross-functionally with Product, Engineering, and GTM leadership to shape our expansion strategy, feed critical customer insights into the product roadmap, and help define our enterprise selling motion. - Navigate complex contracts, security reviews, and legal discussions independently, moving deals forward without constant support from leadership or legal. More specifically, you will be: - Speaking the language of RevOps professionals, discussing CRM hierarchies, data hygiene, territory planning, and the technical challenges of managing company data at scale. - Becoming the best person in the company at explaining and pitching the product, translating technical capabilities into clear business value for VP-level stakeholders. - Runnin ... (truncated, view full listing at source)