Manager Corporate Travel Services

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Corporate Travel Services About the Role Experienced Corporate Travel Manager with a strategic focus to lead and optimize the corporate travel program for the Americas region. Responsible for managing travel policy, duty of care, supplier relationships, budgets, reporting, and traveler experience—making sure business travel is cost-effective, compliant, and smooth for employees at every level. Key Responsibilities • Own and manage Mastercard’s corporate travel program for the Americas region, including air, hotel, ground transportation, and rail. • Enforce travel policy and procedures • Manage relationship with travel management company, booking tool, airlines, hotels, and other suppliers • Manage airline loyalty upgrades • Negotiate contracts and preferred supplier agreements to maximize savings and value • Monitor travel spend, analyze data, and report on trends, savings, and compliance including unused tickets • Integrate reporting into the overall travel data (DecisionSource, PredictX, etc.) • Ensure duty of care and traveler safety, including risk management and emergency response protocols (Crisis Management) • Partner with business teams to align travel strategy with business goals including Sustainability • Stay current and communicate industry trends, technology, and best practices • Conduct Admin Roundtables to gather feedback for improvement as well as provide travel updates • Manage and lead end-to-end projects including strategy development, planning, cross-functional collaboration, and delivery, ensuring objectives are achieved on time and within scope. Qualifications • Bachelor’s degree or equivalent experience • 5+ years of experience managing corporate travel programs • Strong knowledge of travel management systems, booking tools, and expense platforms • Proven experience negotiating supplier contracts and managing budgets • Excellent analytical, organizational, and problem-solving skills • Strong communication and stakeholder management abilities • Ability to manage multiple priorities in a fast-paced environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will ... (truncated, view full listing at source)