Software Development Engineer- Product Reliability Engineering

Every time someone taps, swipes, or clicks to pay- Visa infrastructure makes it happen in milliseconds, across 200+ countries. As a Software Development Engineer on the Product Reliability Engineering (PRE) team, you won’t just watch those systems run- you’ll be one of the engineers building, automating, and evolving them. PRE is not a traditional ops team. We are a software engineering organization that treats infrastructure as code, reliability as a product, and automation as a strategic advantage. You’ll write Python, build agentic AI tools, manage data platforms, and contribute to the distributed systems that process billions of real-time transactions. From day one, you are an engineer- and from day one, your work matters. If you are endlessly curious about how large-scale systems stay resilient, obsess over elegant automation, and want to launch your career at the intersection of AI, infrastructure, and global financial technology — this role was built for you. Build Automation That Scales ▪ Design and ship end-to-end automation for deployment pipelines, infrastructure provisioning, and release orchestration — code that runs millions of times so engineers never have to repeat themselves. ▪ Write clean, production-grade Python (and Go or Bash where it counts) to eliminate toil, reduce manual intervention, and make systems self-managing. ▪ Develop modular frameworks for release scheduling, validation, rollback, and reporting that integrate across the full software delivery lifecycle. Manage & Evolve Data Platforms ▪ Support the build, deployment, and operations of relational database systems, contributing to schema design, architecture decisions, and solution engineering for critical payment data infrastructure. ▪ Gain exposure to real-time event streaming architectures that support payment processing at scale ▪ Perform database health operations including patching, upgrades, backups, and recovery to maintain the availability and integrity of tier-1 production databases. ▪ Optimize query performance through index tuning, execution plan analysis, and replication monitoring — targeting metrics like query execution time, CPU usage, and replication latency. ▪ Automate database tasks and configuration management using tools like Ansible and Liquibase, and contribute to CI/CD pipelines that govern schema changes through TEST and PROD environments safely. ▪ Build predictive and reactive monitoring dashboards for database anomalies, surfacing health signals before they become incidents. Ship Agentic AI & ML-Powered Tools ▪ Build GenAI-powered engineering assistants that automate deployment orchestration, release governance, and environment lifecycle management. ▪ Integrate LLMs into observability, incident response, and developer support workflows, transforming reactive operations into proactive, AI-driven intelligence. ▪ Contribute to prompt engineering, model fine-tuning, and agentic automation initiatives that position PRE as one of the most AI-forward reliability organizations in financial technology. Own Observability & Platform Health ▪ Build dashboards, alerts, and metrics using Prometheus, Grafana, Splunk, or ELK that give engineers real-time clarity on complex, globally distributed systems. ▪ Analyze system performance and availability data and turn insights into infrastructure improvements that prevent incidents before they occur. ▪ Contribute to self-healing and auto-scaling capabilities that keep critical payment infrastructure resilient without human intervention. Engineer for Reliability & Security ▪ Ensure infrastructure and data platforms meet security and compliance standards across cloud-native deployments supporting global financial services at scale. ▪ Support zero-downtime deployment strategies and high-availability architectures that Visa’s partners and billions of cardholders depend on around the clock. ▪ Participate in threat modeling, vulnerability remediation, and audit readiness a ... (truncated, view full listing at source)