Sr Executive Assistant

ServiceNow
Santa Clara, CALIFORNIA$127k – $222kPosted 17 April 2026

Tech Stack

Job Description

What you get to do in this role:   You will drive operational excellence for the Chief Strategy Officer (CSO) while serving as a trusted partner across a wide range of strategic and administrative responsibilities.  Executive Operations & Strategic Support  Manage the CSO’s dynamic calendar, ensuring alignment with strategic priorities and optimizing time across competing demands  Act as a gatekeeper and decision facilitator, prioritizing requests and ensuring the CSO is focused on highest-impact activities  Prepare briefing materials, presentations, and correspondence to support internal and external engagements  Track key initiatives and follow-ups to ensure execution against strategic objectives  Stakeholder & Relationship Management  Serve as a primary point of contact for senior leaders, Board members, investors, and external stakeholders  Build strong cross-functional relationships to enable effective coordination and communication  Partner closely with Communications and PR teams to support external engagements, speaking opportunities, and strategic initiatives  Represent the CSO’s office with professionalism, diplomacy, and sound judgment  Meeting & Event Leadership  Plan and execute leadership meetings, strategic sessions, and team off-sites end-to-end  Develop agendas, coordinate logistics, and ensure all materials are prepared and delivered on time  Drive follow-ups and action items to ensure outcomes are achieved  Global Coordination & Logistics  Manage complex, international travel arrangements, including detailed itineraries and contingency planning  Coordinate meetings across multiple time zones with global stakeholders  Provide flexible support outside standard hours as needed to support a global organization  Operational Excellence & Confidentiality  Handle sensitive and confidential information with the highest level of discretion  Manage expense reporting and administrative processes with accuracy and efficiency  Continuously improve processes and workflows to enhance the effectiveness of the CSO’s office  Operate with a high degree of autonomy, anticipating needs and solving problems proactively  To be successful in this role you have: 10+ years of experience supporting C-level executives, preferably in strategy, operations, or corporate leadership environments  Exceptional organizational skills and meticulous attention to detail  Strong business judgment and a solutions-oriented mindset  Proven ability to manage multiple priorities in a fast-paced, high-pressure environment  Outstanding communication skills, including writing, editing, and executive-level correspondence  Demonstrated discretion and ability to handle highly confidential information  Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)  You also bring:  Excellent interpersonal skills and the ability to build trust across all levels of an organization  The ability to adapt communication style based on audience and context  A proactive, resourceful approach with strong problem-solving capabilities  A high level of professionalism, resilience, and flexibility  A genuine passion for the Executive Assistant role as a strategic partner    Preferred  Bachelor’s degree  Experience supporting executives in a global, matrixed organization  Experience partnering with senior leadership, Board members, or external stakeholders  FD21 For positions in this location, we offer a base pay of $126,800 - $221,900 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total ... (truncated, view full listing at source)
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