Senior Program Manager, International Enablement

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE As we deepen and scale our international partnerships, we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams. This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to: Stabilize and unblock day-to-day partner execution Translate product evolution into country-level implementation implications, ensuring partners are prepared for roadmap changes and transitions Triage and resolve the majority of partner questions and issues independently, escalating only strategic, compliance, or high-risk matters Coordinate cross-functionally across Product, Engineering, Data, Legal, and Marketing to move partner-facing dependencies forward This is a high-judgment, high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity, strengthening partner execution, and ensuring country teams are consistently supported. IN THIS ROLE, YOU WILL: Own Day-to-Day Partner Execution Triage Serve as the primary point of contact for operational and implementation questions from country teams Resolve ~80% of partner issues and clarifications without escalation Run regular operational check-ins with priority country teams Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs Lead Product to Field Translation Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams Support grassroots and government-level launches with practical implementation counsel Maintain a feedback loop to Product on field implications and recurring friction points Enable Strong, Sustainable Partnerships Support onboarding and accelerator processes for new countries Provide guidance on adapting implementation models to local system constraints Support pilot design and early-stage implementation stabilization for new country teams Drive Programmat ... (truncated, view full listing at source)