Growth Marketing Manager, Referrals & Virality

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is building a next-generation, high-impact growth channel focused on referrals and virality—and we’re looking for a Growth Marketing Manager to help shape and scale it. This role sits at the center of a highly strategic initiative to drive exponential, organic member growth through referrals and peer-to-peer engagement. You’ll help define how millions of members discover, share, and advocate for SoFi across our ecosystem—including Checking Savings, Invest, Crypto, Personal Loans, Student Loans, and more. You’ll operate at the intersection of marketing, product, and data—partnering closely with Product, Engineering, Product Lifecycle Marketing, and Business Unit teams to bring new referral experiences to life. From launching new referral constructs and integrating into major marketing moments, to influencing the roadmap of our referral platform, you’ll play a key role in scaling channel growth over the coming years. This is a unique opportunity to build in a high-visibility space, navigate ambiguity, and help define the future of growth at SoFi. What you’ll do: Drive execution and performance of SoFi’s referrals and virality marketing initiatives, helping scale the channel into a major driver of member growth Partner closely with Product and Engineering to define requirements and influence the roadmap of our AI-enabled referral platform Lead end-to-end project management of key initiatives, including launching new referral program structures (e.g., incentives, gamification, sharing mechanics) and scaling existing ones Collaborate with Business Unit Marketing, Lifecycle Marketing, and Communications teams to develop and execute strategies that maximize referral-driven growth across all SoFi products Integrate referral and virality strategies into marketing tentpoles (e.g., sponsorships, events, and brand campaigns) and Social Community teams to amplify reach and engagement Develop and optimize audience strategies for key segments (e.g., students, military, and other affinity groups) to increase referral rate and participation Analyze performance data to identify opportunities across the referral funnel, including referral rate, referrals per member, and conversion rates Use testing and experimentation to continuously improve user experience, messaging, and program effectiveness Conduct market research and competitive analysis to ensure SoFi’s referral program remains best-in-class Communicate insights, performance, and opportunities to cross-functional partners and senior leadership What you’ll need: 5+ years of experience in marketing, growth marketing, product marketing, or related fields Proven ability to execute and scale marketing programs in a fast-paced, performance-driven environment Strong analytical mindset with experience using data to drive decisions and optimize performance Experience working cross-functionally with Product, Engineering, and Marketing teams Ability to manage complex projects and drive initiatives forward in ambiguous, evolving environments Strong communication skills, with the ability to influence stakeholders and contribute to strategic discussions Customer-first mindset with an understanding of user behavior, engagement, and conversion dynamics Demonstrates knowledge of, adherence to, and respo ... (truncated, view full listing at source)