Accounts Payable Specialist

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Accounts Payable Specialist to join our global Accounting and Finance team! As AP Specialist , you will be a key member of the global Accounts Payable team, reporting to an AP Manager and partnering closely with Procurement, Accounting, and Finance. You will drive efficiency and precision by optimising our current process and ensuring standard methodologies as we implement next-generation systems and tools. This is an exciting opportunity to thrive in a fast-paced environment, supporting the accounting department in scaling our global function while contributing to a team that is passionate about continuous innovation. The ideal candidate is detail-oriented, dedicated to providing exceptional stakeholder support, and possesses a natural curiosity for process optimisation. Key Responsibilities: End-to-End Invoice Management : Independently and accurately process supplier invoices, ensuring precision in Coupa and alignment with our P2P workflows. Expense Compliance Oversight : Review and process monthly employee expense reports, ensuring adherence to company policies and timely reimbursement. Payment Excellence : Meticulously prepare and review payment batches to ensure vendors are paid accurately and within established timelines. Stakeholder Liaison Support : Act as the primary point of contact for internal teams and suppliers, resolving inquiries expeditiously while helping users navigate P2P processes and tools. Account Integrity Reporting : Reconcile supplier statements and analyze accounts to maintain complete, audit-ready reports and accurate financial records. Process Optimization Audit Support : Assist with internal and external audits and proactively identify trends or bottlenecks to improve the efficiency of our global AP functions. Basic Qualifications: Bachelor's degree in Business Administration , Economics , Finance or similar program, or equivalent experience 3 + years’ experience successfully owning the end-to-end completion of full cycle accounts payable and expense reports 2+ years’ experience with accounts payable systems , ideally Coupa and NetSuite Proficiency with modern productivity and collaboration tools (Google Workspace and/or MS Office) Preferred Qualification: Experience in the tech or comparable industry with the ability to operate in a fast-paced environment Proven ability to analyse AP metrics and translate data into actionable improvements. Ability to engage effectively with stakeholders at all levels, tailoring your communication style to match business needs. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts ! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toront ... (truncated, view full listing at source)