AI Ops Engineer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work: Key Responsibilities: MCP Ecosystem Support Test MCP servers for functionality and security checks Configure server instances using established patterns Maintain server catalog documentation Troubleshoot basic connection issues and escalate when needed Learn MCP protocol internals and best practices Skills Agents Development Develop basic skills for client workflows under guidance Test team‑submitted skills for quality Maintain skills library documentation Contribute to starter templates and samples Learn secure coding practices AWS Knowledge Bases RAG Testing Run retrieval quality tests Assist with content tagging and classification Document test results and accuracy metrics Support documentation for RAG interactions Learn embeddings and RAG optimization Governance Security Follow marketplace vetting processes Conduct basic security reviews Maintain version control and audit trails Document security patterns Learn security best practices for AI tooling Technical Support Provide first‑line debugging for MCP, skills, and agents Assist with environment setup Resolve common configuration issues Maintain support documentation and FAQs Document issues and resolutions Training Enablement Support onboarding to Claude Code and AI tooling Maintain best‑practice docs Assist with demos and sessions Maintain sandbox environments Create tutorials and how‑to guides Platform Evaluation Project Support Test emerging AI platforms Assist with demos and proof‑of‑concepts Document results and user feedback Test integrations with systems like JIRA, Confluence, CMDB Support AI project implementation Collect adoption metrics and usage data Here is what you need: US citizen or dual citizen (Public trust eligible) 1+ years in software engineering, DevOps, or ITBasic Python skills (scripting, APIs, JSON/data manipulation) Familiarity with APIs and authentication (keys, tokens) Basic Git proficiency and understanding of AI/LLM concepts Strong troubleshooting ability Solid communication and willingness to learn Ability to work collaboratively and ask clarifying questions Strong attention to detail and documentation habits Preferred experience: Active Secret or Public Trust clearance Exposure to Claude Code, AI dev tools, or LLM platforms Basic AWS knowledge (S3, Lambda, IAM) Experience in government or regulated environments Familiarity with JIRA and Confluence Interest in open‑source or personal coding projects Agile/Scrum exposure Certifications (AWS Cloud Practitioner, Security+, etc.) As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide v ... (truncated, view full listing at source)