Director, Network Services

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Network Services Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. The Services team is the professional services arm of Mastercard, providing cutting-edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in-house technology / security platforms, to provide our clients with powerful strategic insights and execution capabilities. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data-driven information and risk management services. The Asia Pacific, Network Services Team The Network Services team is responsible for developing and scaling market wide offerings that deliver broad customer value across the region. The team brings together relevant products into coherent programs, defines commercial and go to market approaches, and works cross functionally to secure approvals and execute at scale. Operating across multiple AP markets, the team drives adoption through coordinated market level initiatives, engages customers to gather feedback and insights, and continuously enhances programs to strengthen engagement. Success is measured through sustainable revenue growth driven by increased product usage and penetration. Job description The position will be expected to lead strategy and analysis that supports the wider Network Services remit, including: - Key Responsibilities • Design and develop new customer relevant programs that can be scaled across markets • Identify and originate opportunities at the market and regional levels • Partner with internal stakeholders to secure required approvals and support successful rollout of initiatives • Deliver critical analysis to support business cases and proposal development • Provide project management oversight for priority strategic initiatives • Lead customer events and engagements, incorporating customer and country level insights to maximize engagement and impact You will have the opportunity to own specific programs end to end, including defining go to market strategies and supporting market-wide client engagements across a range of products. Core competencies • Strong foundation in consulting – structured problem-solving, hypothesis-driven analysis, and crafting executive-ready narratives. • Deep expertise in analytics and data-driven decision-making • Proven stakeholder management capabilities – experienced in influencing, challenging, and aligning senior leaders across diverse functions. • Exceptional com ... (truncated, view full listing at source)