Principal Product Manager - Observability - Logs & Traces

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team You will help manage product for Workday's observability platform, covering the full data lifecycle — collection, processing, querying, and visualisation. Working closely with platform engineers and development teams, you'll translate complex operational needs into a clear product roadmap that strengthens Workday's ability to monitor, troubleshoot, and optimise its global SaaS infrastructure. This role sits at the intersection of platform engineering and operational reliability, directly supporting Workday's mission to deliver dependable, high-performance services to the world's largest organisations. About the Role Partner with engineering, SRE, and operations teams across Workday to deeply understand their observability needs — what they must monitor, how they troubleshoot, and where visibility gaps slow them down. Drive the product vision, strategy, and roadmap for the observability platform, spanning data collection, processing, querying, and visualisation capabilities. Shape solution design for each release, balancing user requirements, technical architecture, and the operational reliability demands of a global SaaS platform. Work hand-in-hand with platform engineering teams through design, development, testing, and release to ensure quality delivery on time and at scale. Coordinate and align delivery across multiple scrum teams building in a complex, distributed systems environment. Define high-impact OKRs that focus the team on outcomes — faster incident response, deeper system visibility, and reduced operational toil. Champion adoption of observability tooling across Workday's development organisation, driving education, onboarding, and feedback loops that accelerate platform uptake. Represent the observability platform to Workday's engineering leadership and broader technical community, building conviction in the platform's direction and value. Lead technical discussions with senior engineers, architects, and platform stakeholders to align priorities and resolve cross-cutting design decisions. About You Basic Qualifications: 12 years of experience in product management, defining and delivering SaaS or cloud-based infrastructure, platform, or developer tooling products at scale. Bachelor's degree in Computer Science, Engineering, or a related technical discipline; Master's degree or equivalent practical experience preferred. Other Qualifications: Deep familiarity with observability concepts — metrics, logs, traces, alerting, and SLOs — and how engineering teams use them to operate reliable systems at scale. Experience owning products in the data pipeline space: collection, processing, storage, querying, or visualisation of high-volume operational data. Proven ability to influence engineering leadership and cross-functional stakeholders with ... (truncated, view full listing at source)