Associate Director, Sales Training

Associate Director, Sales Training For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: - Founded in 1995 as Angie’s List and rebranded in 2021 - Global company with 9 brands in 8 countries and employees worldwide - Homeowners have turned to us for 300 million home projects and counting About the role The Associate Director, Sales Training leads the strategy and execution of learning programs for sales representatives and sales managers. This leader owns the end-to-end enablement experience—from new hire onboarding to advanced continuing education—ensuring that training delivery is effective, data-driven, and operationally aligned with financial and performance goals. As a key leader in the Operations Performance Enablement function, you will bridge the gap between high-level strategy and field execution. You will lead a team of trainers to accelerate rep speed-to-proficiency and foster a culture of continuous improvement through AI-driven coaching and performance insights. What you’ll do Strategic Enablement & Partnership - Sales & Recruiting Alignment: Act as a strategic partner to Sales and Recruiting leadership to align training capacity with hiring pipelines and business growth. - Program Architecture: Design and lead a scalable delivery framework that covers the entire employee lifecycle, from initial onboarding to leadership development. - Manager Empowerment: Drive specialized enablement programs for sales managers, focusing on coaching effectiveness and the adoption of AI-driven performance tools. Operational Excellence & Program Governance - Delivery Standards: Establish and evolve SOPs for sales training, ensuring consistency across all programs including onboarding, upskilling, and certifications. - Resource & Capacity Management: Oversee trainer capacity planning and the logistical execution of complex programs, ensuring seamless transitions for new hires and promoted staff. - Content Lifecycle Management: Partner with Learning Design to ensure training content remains up to date, reflecting real-time business changes and performance trends. Data-Driven Performance & Innovation - Effectiveness & Impact: Monitor and measure training effectiveness, utilizing data-driven recommendations to pivot strategies based on sales performance trends. - Continuous Improvement: Identify and pilot new delivery models and technologies to improve learner engagement, retention, and efficiency. - AI Integration: Leverage AI insights to enhance coaching quality and provide prescriptive feedback to the sales organization. Team Leadership & Talent Development - People Management: Lead and mentor a team of New Hire and Continuing Education Managers, fostering a culture of ownership and high performance. - Professional Growth: Direct the professional development of the broader training team, ensuring high standards for facilitation, coaching, and HR oversight. - Succession Planning: Contribute to broader talent planning strategies to build a robust pipeline of enablement professionals. Who you are - Bachelor’s degree required. - 6+ years of progressive experience in sales training or enablement, including proven experience leading managers or teams, with a track record of designing, executing, and scaling sales programs. - Strong data and analytics capabilities, including experience with dashboarding and reporting tools, to measure program effectiveness and guide decisions. - Expertise with Learning Management Systems to manage training delivery, learner progress, and compliance tracking. - Proficiency with content authoring an ... (truncated, view full listing at source)