Associate, Internal Communications

About this role Your team BlackRock’s Global Corporate Communications team brings to life how we help more people invest better so they can live better. We connect our people, platform, and strategy through clear, consistent storytelling that strengthens trust, deepens relationships, and supports growth across the firm. As a global, highly integrated team, we partner across the business to deliver communications that reflect the full breadth of BlackRock’s capabilities—from public and private markets to technology and whole portfolio solutions—while reinforcing our culture and our role as a fiduciary. Role Overview We are seeking an Associate to join the Global Internal Communications team, with a clear mandate to help advance the team’s digital evolution and strengthen how employees access, consume, and engage with information across the firm. This is a high-impact role for a digitally fluent communicator and operator who is equally comfortable shaping content, managing platforms, interpreting data, and improving workflows. The role sits at the intersection of storytelling, digital channels, analytics, and execution—and will help the team build a more modern internal communications experience that supports strategic storytelling and content generation, personalization, discoverability, and continuous employee feedback. The ideal candidate brings strong foundational experience and sound judgment, and is ready to take ownership of day-to-day internal communications channel and platform operations while contributing to longer-term improvements in how internal communications are delivered at scale. They operate effectively in ambiguity, bring a bias for action and attention to detail, and are motivated to learn, test new ideas, and help the team adopt smarter tools and processes, including AI-enabled capabilities where appropriate. Key Responsibilities Support and evolve BlackRock’s global internal digital communications ecosystem, including the firm’s flagship publication/s, intranet, digital signage, mobile apps, and more -- helping improve the employee communication experience through stronger content management, tools, workflows, governance standards, and measurement. Manage day-to-day publishing and editorial execution across internal digital platforms, ensuring content is accurate, timely, consistent in voice, and aligned with firm and brand standards. Help improve content discoverability and usability across internal platforms by supporting tagging, page structure, navigation, and related content practices, in partnership with stakeholders across HR, Technology, Marketing, and the business. Contribute to more personalized and audience-relevant communications by supporting segmentation, targeting, and channel optimization efforts across employee audiences. Use employee engagement data and content performance insights to inform editorial decisions, channel strategy, and ongoing improvements to employee communications. Support the execution of integrated internal communication campaigns tied to firm priorities, including AI adoption, culture, talent, and key business moments. Identify and help pilot new ways of working—leveraging AI, automation, and digital tools—to improve internal communications across content creation, distribution, and measurement. Stay current on emerging tools, platforms, and best practices, bringing a continuous improvement mindset to how we deliver communications and helping the team adopt new capabilities thoughtfully and responsibly. Success in this role will look like Internal digital channels are well-managed, reliable, and increasingly easier for employees to navigate. Communications are informed by performance data and employee feedback, not just publishing cadence. Content is more strategically aligned to firm priorities, better organized, easier to find, and more reusable across the internal ecosystem. The team is testing and adopting smarter workflows, including AI-enable ... (truncated, view full listing at source)