Solutions Consultant – Physical Security and Resilience Solutions

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational resilience, incorporating physical security incident management, business continuity management, crisis incident management, emergency management and safety operations. The Pre-Sales team possesses a deep knowledge of our solutions and the problems they solve in our customers’ organizations. The Pre-sales team provides the link between an organization's business objectives and the technological implementation of solutions. Sitting within the Business Development function, they work closely with Sales, Product, Engineering, Professional Services and Customer Success. They also assist with implementations on an as-needed basis. Job Description Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation. The purpose of the Solutions Consultant position is to embody the mantra of “Problem Meet Solution”, from a Functional Customer Business Process focus. At its core, the Solutions Consultant's responsibility is to understand the customer’s specific business and technical needs, translate, architect and articulate this into a viable, compelling and clear blueprint for a technological solution. This involves a deep understanding of the business processes, workflows, and pain points to define the what and why of a solution before the Solutions Consultants teams delve into and articulate the how. Solutions Consultants are the visionaries who ensure that the technological solution is not just technically sound but also functionally robust and user centric. Key Responsibilities: The Investigator - Discovery and Qualification: During the initial phases of the sales cycle, the Solutions Consultant plays a crucial role in deeply understanding the prospect's business. This goes beyond a superficial understanding of their pain points, but also: Uncover business and functional requirements, engaging various stakeholders, to elicit detailed information about their current processes, challenges, and desired future state. Qualify the opportunity in collaboration with the sales executive, to help determine if our solutions are a genuine fit for the customer's needs. The Architect and Storyteller - Solution Design and Presentation: Once a solid understanding of the customer's needs is established, this role transitions into architecting a solution articulated via compelling storytelling. Tailoring the solution, to address the unique requirements uncovered during discovery. Crafting compelling demonstrations and assisting Solutions Consultant to create and present customized product demonstrations that showcase how the solution will solve the prospect's specific problems. Not generic overviews but tailored narratives that resonate with the audience. The Trusted Advisor - Handling Objections and Technical Deep Dives: As the sales process moves forward, prospects will inevitably have questions and objections, often of a more technical nature. The Solutions Consultant is a knowledgeable resource for addressing these concerns with credib ... (truncated, view full listing at source)