Senior Technical Consultant

Our company At Adobe, we’re changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day—and we’re the ones who harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that people crave most. We’re a company that understands that product innovation comes from people innovation, and that’s why we invest in cultivating leaders throughout the organization. If you’re passionate about leading from where you sit, join us. The challenge The Consultant / Senior Consultant – Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant’s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer. The Senior Technical Consultant will enable client success by providing innovative solutions leveraging Adobe’s Digital Marketing Suite of products. The consultant will develop coding best practices and solutions that integrate with the client’s current online infrastructure including mobile and any third party advertising efforts. The role includes utilizing and developing best practices for integrating Digital Marketing Products with existing websites, providing support and training to other marketing specialists as needed, mentoring new Development Consultants, maintaining documentation of solutions and integrations, continuing education on new technologies and platforms that provide benefit to the Digital Marketing Suite and the implementations and delivering top notch solutions to clients. What you’ll do • Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to): o Work with Clients to assess requirements o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows o Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting o Develop customer specific solutions where necessary and document them o Proactive problem diagnosis, troubleshooting and resolution • Create Implementation plans for new and existing clients • Knowledge transfer/Training to customers on solution implemented • Product Installations, Upgrades and Configuration activities • Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers • Build great working relationship with Onshore Consulting team, Learn and Adopt best- practices from such teams globally • Work closely with the Quality Assurance team to ensure professional delivery of technical implementations • Act as a Development lead point of contact with Digital Marketing Consultants • Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients • Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations • Support additional team members by mentoring and teaching • Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clients What you need to succeed • Expertise and Exper ... (truncated, view full listing at source)