Technical Analyst

The Technical Analyst works collaboratively with Engineering, Consulting, and Support teams to deliver, support, and optimize Netsmart solution integrations and data mappings. This role plays a key part in enabling secure, reliable data exchange across Netsmart platforms and third-party systems while supporting clients through troubleshooting, configuration, and consultative engagements. Technical Analyst At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post‑Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Job Description Summary The Technical Analyst works collaboratively with Engineering, Consulting, and Support teams to deliver, support, and optimize Netsmart solution integrations and data mappings. This role plays a key part in enabling secure, reliable data exchange across Netsmart platforms and third‑party systems while supporting clients through troubleshooting, configuration, and consultative engagements. Responsibilities Implement technically focused solutions supporting Netsmart Electronic Health Record (EHR) software. Address incoming requests related to troubleshooting and configuration of the CareFabric architecture. Deliver interfaces or data solutions across multiple care records and modules. Establish connectivity and perform data mapping between third‑party systems and Netsmart EHRs to enable effective data exchange. Provide consultative sessions and technical guidance to clients. Identify opportunities for improvement and provide constructive recommendations to enhance solutions, processes, and client outcomes. Qualifications Required Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or a similar field. Equivalent of 2 years of relevant work experience in lieu of a degree. Ability to build collaborative relationships by interacting and engaging with internal associates and clients. Ability to prioritize multiple competing priorities and deadlines. Strong problem‑solving and troubleshooting skills. Preferred Internship experience in a business, clinical, analytical, and/or technical setting. Experience with BPMN/DMN or similar workflow and decision automation platforms. Technical Skills JavaScript: Working knowledge to support application logic and system integrations. APIs: Understanding of API concepts, including integrations, data exchange, and how systems communicate with one another. Experience working with JSON and XML. PostgreSQL: Ability to query and work with data at the database level for reporting, troubleshooting, and data validation. Expectations Ability to travel up to 20% as needed. Position may require extended or irregular hours outside of traditional business hours to support clients, projects, and teams operating across multiple time zones. Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientat ... (truncated, view full listing at source)