Associate Sales Executive, Small Government (Legal)

Associate Sales Executive The Associate Sales Executive is primarily focused on leading the renewal for existing accounts during renewal window. In some instances leading upsell sales motions within and outside the renewal window. Covers lower complex deals which cannot be delivered digitally. In some instances handles escalations from Digital Chat Assist (DCA) related to renewals. Coverage is through virtual channels, with no travel. Possesses core knowledge of products/markets within subsegment. Location: Hybrid position, would need to go to one of our hub locations 3 days a week. About the Role : In this opportunity as a Associate Sales Executive, you will: Closes renewals and upsell opportunities for an assigned geography and/ or for leads assigned Identifies the best virtual channel for engagement with customers (including phone) Validates customer needs, shapes product plans and drives deals to close Supports in developing and executing territory growth strategies Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory In some instances handles all escalations from Digital chat Assist Focuses on driving retention and achieving renewal targets by engaging existing customers during the renewal window (and in some instances outside of window) Leverages automated and insight-driven Salesforce workflow to progress deals KPIs include-Nurturing opportunities and moving more renewals outside the ‘digital first’ selling scenarios to close for: Existing ‘non-named’ account renewals and Existing ‘non-named’ incremental sales (upsell) About You: You're a fit for the role of Associate Sales Executive if you have: A bachelor’s degree or equivalent experience 2 years of sales, account management, or customer success experience, ideally in: B2B sales, SaaS/subscription-based businesses legal, government, or professional services markets Well-developed sales process and negotiation aptitude A demonstrated ability to drive high customer contact volume Strong oral and written communication skills High degree of professionalism, customer centricity, and flexibility #LI-TK1 What’s in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. To ... (truncated, view full listing at source)